Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Mark David Bodhaine

Toronto

Summary

Dynamic professional with a proven track record at Leña Restaurante, enhancing revenue through upselling and promoting specials. Expert in multitasking and exceptional communication, I excel in training employees and elevating guest relations. Skilled in safe food handling and cash management, consistently achieving positive customer feedback for outstanding service.

Overview

1
1
Certification

Work History

Supervisor | Server

Leña Restaurante
  • Increased restaurant revenue by upselling menu items and promoting daily specials.
  • Trained new servers to uphold company standards in customer service, food handling, and overall professionalism.
  • Resolved guest complaints, addressing issues promptly to foster a positive dining experience.
  • Contributed to the restaurant''s reputation for exceptional service by consistently receiving positive reviews from satisfied guests.

Key Employee | Server

Rosalinda Restaurant
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

CSR (Seasonal)

LCBO
  • Enhanced customer satisfaction by promptly addressing inquiries and resolving issues efficiently.
  • Upheld strict adherence to company policies and procedures while providing exceptional service experiences for each client interaction.

Key Employee | Server

Oliver Bonacini Cafe Grill
  • Served food and beverages promptly with focused attention to customer needs.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.

Education

Diploma | Ontario Academic Credit -

Brockville Collegiate Institute & V.S.
Brockville, ON

Theatre Diploma -

Randolph Academy

Introduction To Interior Design

George Brown College

Skills

  • Safe food handling
  • Multitasking skills
  • Cash handling
  • Exceptional communication

Certification

Smart Serve Certified |

Trained in CPR

Timeline

Supervisor | Server

Leña Restaurante

Key Employee | Server

Rosalinda Restaurant

CSR (Seasonal)

LCBO

Key Employee | Server

Oliver Bonacini Cafe Grill

Diploma | Ontario Academic Credit -

Brockville Collegiate Institute & V.S.

Theatre Diploma -

Randolph Academy

Introduction To Interior Design

George Brown College

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Mark David Bodhaine