MARK ANTHONY T. TRINIDAD
30-205 Upper Middle Road, Burlington, ON,Canada
Summary
Highly motivated and skilled individual with experience in customer service, office administration and technical supportive assistance.
Seeking opportunities for employment that utilize my experience, knowledge and allow for continued intrapersonal skill development.
Overview
8
8
years of professional experience
Work History
Customer Verification Agent
FPS Tech Philippines INC
09.2023 - 12.2023
Wix - Web Design /Junior Web Developer
Telus International
01.2021 - 01.2023
Technical Support representative/Customer Service Representative– Escalations Department
Telstra Customer Service/Technical Support Representative
Teleperformance Philippines
01.2016 - 01.2021
EPSON - Customer Service/Technical Support Representative
Teleperformance Philippines
01.2016 - 01.2021
Foxtel (CSR / TSR / Subject Matter Expert)
Teleperformance Philippines
01.2016 - 01.2021
Education
Malinta National High School
12.2010
San Vicente National High School
San Vicente, Lubao Pampanga12.2008
Skills
- Computer Literate
- Strong Communication Skills
- Adaptable worker
- Works efficiently in both team and independent settings
- Experience in Web Design
- Sales Experience
- Technical Skills
- Troubleshooting Skills
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Customer Verification Agent
FPS Tech Philippines INC
09.2023 - 12.2023
Wix - Web Design /Junior Web Developer
Telus International
01.2021 - 01.2023
Telstra Customer Service/Technical Support Representative
Teleperformance Philippines
01.2016 - 01.2021
EPSON - Customer Service/Technical Support Representative
Teleperformance Philippines
01.2016 - 01.2021
Foxtel (CSR / TSR / Subject Matter Expert)
Teleperformance Philippines
01.2016 - 01.2021
Malinta National High School
San Vicente National High School
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