MARK ANTHONY GAMA GONZALEZ
San Diego
Summary
A professional with a proven track record in leadership and problem-solving skills, seasoned in managing and leading a team, promoting continuous improvement.
Expert in data analysis and strategic thinking, excels in strategic decision-making and effective communication, ensuring operational excellence and enhanced team performance. Great at decision-making, and always looking to improve and learn.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Human Resources
Amazon
San Diego
04.2025 - Current
- Provided administrative support to Human Resources staff members and operations as needed.
- Labor Planning & Incoming Transfer Management: Coordinated labor schedules and managed incoming transfers to maintain smooth operations, meet productivity targets, and minimize delays.
- Workplace Investigations Support: participating as a witness and note taker in confidential theft and workplace violence investigations.
- Budget & Policy Compliance Metrics: Tracked and managed budget adherence and policy violation metrics for a workforce of 4,000+ employees.
- Associate Support & Policy Guidance: Assisted associates by answering work-related and policy questions, ensuring understanding and compliance.
Supply Chain Analyst
Amazon
San Diego
10.2022 - Current
- Operations and inventory management associate.
- Leading teams of over 15 members.
- Coordination SWOT and stand up meetings.
- Management of priorities
- Operations and supply chain escalation point for warehouse issues.
- Problem solver leader for associates, standard work/process/system issues or questions
- Amazon ASC member (Amazon Safety Committee)
- Assisting with the training of academy members (training for new managers and assisting managers).
- Bilingual Training ambassador.
- Labor tracking Associates and ensuring everything runs smooth in warehouse
- In charge of operations reports - KPIS - Creating/updating metrics and presenting to all staff levels.
- Decision making and Coordinating work for the day
- Training new team members
- Quality control.
Associate warehouse
Costco
San Diego
11.2019 - 10.2021
- Assisting manager at recycle department.
- Adapted quickly to changing workflows due to seasonal fluctuations.
- Performed regular maintenance on warehouse equipment including forklifts, pallet jacks, conveyors.
Financial Agent
Primerica
San Diego
08.2018 - 10.2019
- Managing a team of 20, and developing new business strategies.
- Training new members.
- Implemented strategic initiatives designed to reduce costs while improving customer service.
- Utilized software programs such as Excel to manage accounts receivable and payable activities.
- Performed complex calculations to determine loan payments and interest rates.
- Advised clients on investment strategies.
- Prepared balance sheets and income statements.
Education
Bachelor of Arts (B.A.) - Economics
San Diego State University
San Diego, CASkills
- Data analysis
- Expert in office suite apllications
- Elaborate high complex data analysis tools
- Training and development
- Expert in Warehouse operations and management
- Logistics and inventory management
- Quality Control system/tools
- Implemented strategic initiatives designed to reduce costs while improving customer service
- Utilized software programs such as Excel to manage accounts receivable and payable activities
- Financial analyis/ROI
- Dataset analysis
- Understand demand patterns/risk mitigation strategys
- Sales expertise
- Product Reviews Management
- Amazon Analytics
- Communication skills
- Problem-Solving
- Adaptability
- Analytical and Technical Skills
- Customer Service
- Labor planning
- Budget management
- Workplace investigations
- Policy compliance
- Excel reporting
- Team management
- Customer service
- Effective communication
- Time management
- Interpersonal skills
- Human resources systems
- Human resources management software
Certification
- Certified for Excel and Access (Data Base)
- License - Life Insurance and Investments
- Investments License
- Food handling and Safety
- Life Insurance License
Languages
Spanish, Native
Languages
Spanish
First Language
English
Proficient
C2
Timeline
Human Resources
Amazon
04.2025 - Current
Supply Chain Analyst
Amazon
10.2022 - Current
Associate warehouse
Costco
11.2019 - 10.2021
Financial Agent
Primerica
08.2018 - 10.2019
Bachelor of Arts (B.A.) - Economics
San Diego State University