Mark Anthony Figueroa
South San Francisco
Summary
Dynamic Banker at Valley Bank and Wells Fargo with a strong foundation in regulatory compliance and risk assessment. Proven ability to analyze customer needs and deliver tailored financial solutions while maintaining security protocols. Recognized for attention to detail and problem-solving skills, effectively mitigating fraud risks and enhancing customer trust.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Universal Banker
Valley Bank
New York
04.2021 - 10.2024
- Managed cash transactions, ensuring compliance with security protocols consistently.
- Analyzed customer needs to recommend tailored banking solutions effectively.
- Maintained up-to-date knowledge of financial regulations and bank policies regularly.
- Researched account discrepancies or errors identified during audits or reviews.
- Performed fraud prevention duties by monitoring suspicious activity on customer accounts.
Personal Banker
Wells Fargo
San Francisco
11.2016 - 04.2021
- Maintained compliance with banking regulations and internal policies.
- Followed operational standards, promoting security, risk management and compliance.
- Identified potential fraud risks on accounts and reported suspicious activities to management.
- Maintained position of trust and responsibility by keeping customer business confidential.
- Created strategic financial solutions to suit individualized client needs.
Education
Certificate of Technical Studies - Cyber Security
Google
San Francisco, CA06-2025
Bachelor of Arts - Fashion Design
The Art Institutes
San Francisco, CA12-2015
Skills
- Cybersecurity fundamentals
- Regulatory compliance
- Problem solving
- Risk assessment
- Attention to detail
- Team collaboration
- Security protocols
- Risk mitigation
Certification
- Google Coursera Cyber Security Program
Timeline
Universal Banker
Valley Bank
04.2021 - 10.2024
Personal Banker
Wells Fargo
11.2016 - 04.2021
Certificate of Technical Studies - Cyber Security
Google
Bachelor of Arts - Fashion Design
The Art Institutes
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