Mark Anthony Araniego
Summary
Customer-focused professional with proven record in sales and customer service. Adept at building rapport with clients and providing tailored solutions to meet their needs. Collaborative team player with results-driven approach, adaptable to changing market demands. Known for effective communication and problem-solving skills.
Overview
8
8
years of professional experience
Work History
Sales Representative
Best Buy
10.2024 - 01.2025
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Increased repeat business by fostering trust-based relationships with key accounts through regular communication.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Laborer
Whitemud Ironworks Group
10.2021 - 05.2022
- Delivered consistent results under challenging weather conditions or other external factors affecting productivity.
- Promoted a positive work environment by demonstrating strong teamwork and communication skills.
- Maintained high-quality workmanship through attention to detail and adherence to industry standards.
- Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Server
McDonald's Restaurant
01.2020 - 01.2021
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Server
Dairy Queen Grill & Chill
07.2017 - 11.2019
- Served food and beverages promptly with focused attention to customer needs.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Education
Bachelor of Science - Business Administration
University of Mindanao
03-2017
Skills
- Sales expertise
- Customer service
- Time management and organization
- Adaptability and flexibility
- Communication
- Microsoft Office 365 proficient
Languages
English
Full Professional
Tagalog
Native or Bilingual
Timeline
Sales Representative
Best Buy
10.2024 - 01.2025
Laborer
Whitemud Ironworks Group
10.2021 - 05.2022
Server
McDonald's Restaurant
01.2020 - 01.2021
Server
Dairy Queen Grill & Chill
07.2017 - 11.2019
Bachelor of Science - Business Administration
University of Mindanao
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