Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic
MARKALLAN PINUELA

MARKALLAN PINUELA

Richmond,BC

Summary

Dynamic and detail-driven accounting professional experienced in examining and analyzing accounting records, financial statements and financial reports to assess accuracy and compliance with generally accepted accounting principles and standards. Organized, disciplined and can multitask. Personable in managing client relationships and assisting clients in resolving problems and finding solutions. I aim for long-term employment, starting from entry-level until moving to a supervisory position.

Overview

11
11
years of professional experience

Work History

Finance and Accounting Supervisor

P2S Builders and General Merchandise Co
07.2019 - 10.2022
  • Regularly met project deadlines to achieve high-quality results.
  • Analyzed data, customer and vendor records and transactions to check for errors and inaccuracies.
  • Evaluated and improved the accuracy and completeness of financial records.
  • Maintained cash flow by monitoring bank balances and cash requirements.
  • Set up and improved accounting systems and processes to meet business needs and maximize operational success.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Monitored status and reviewed Aging Report of accounts receivable and payable to facilitate prompt processing.
  • Communicated with suppliers to reconcile invoice payments
  • Supervised daily bookkeeping operations with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
  • Prepared and issued chargeback notices for payment to prevent third-party collection agency involvement

Online Bookkeeper

Self-employed
09.2019 - 10.2022
  • Prepared itemized statements, bills or invoices and recorded amounts due for items purchased or services rendered.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Processed invoices and journal entries with efficiency and accuracy, resulting in decreased discrepancies
  • Reached out to vendors and customers to verify information and follow up on client issues.
  • Prepared month-end closing entries for detailed reporting and recordkeeping.
  • Prepared and mailed invoices to customers, processed payments and documented account updates
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options
  • Identified, researched and resolved billing variances to maintain system accuracy and currency.
  • Reconciled accounts receivable ledger to verify payments and resolve variances.
  • Used accounting software like Quickbooks to reconcile accounts, track income and generate invoices.

Operations Officer

Metropolitan Bank and Trust Company
05.2014 - 06.2019
  • Supervised and trained 4-6 customer-service representatives and ensure all daily business transactions ran smoothly
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Investigated daily variances and corrected errors to resolve discrepancies.
  • Directed clients to appropriate departments, answered phone calls and replied to office emails for excellent customer service.
  • Responded to customer requests for banking products, services and company information.
  • Recommended products to customers, thoroughly explaining details.
  • Reviewed and revised budgets to support spending.
  • Trained new personnel regarding company operations, policies and services.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Contacted potential clients to pursue sales and gather deposits.
  • Built relationships with customers and community to establish long-term business growth.
  • Supervised branch operations and made continuous improvements in each area.
  • Foster long-term relationships using personalized services
  • Managed accounts to retain existing relationships and grow share of business.
  • Encouraged cross-selling of additional products and services through relationship-building and acquired understanding of customer business needs.

Education

MBA - Business Analytics

University Canada West
Vancouver, BC Canada
03.2024

Bachelor of Science - MANAGEMENT ACCOUNTING

Ateneo De Davao University
Davao Philippines

Skills

  • Organizational and multi-tasking skills
  • Pleasant and Professional demeanour
  • Strong attention to detail and accuracy
  • Exceptional Interpersonal skills
  • Strong adaptability
  • Accounting Software and ERPs
  • Understanding of Data Privacy and Confidentiality
  • Accounts Payable and Accounts Receivable
  • Customer Service Management

Affiliations

Member of the Institute of Certified Bookkeepers in the UK

QuickBooks ProAdvisor

Xero Advisor

Timeline

Online Bookkeeper

Self-employed
09.2019 - 10.2022

Finance and Accounting Supervisor

P2S Builders and General Merchandise Co
07.2019 - 10.2022

Operations Officer

Metropolitan Bank and Trust Company
05.2014 - 06.2019

MBA - Business Analytics

University Canada West

Bachelor of Science - MANAGEMENT ACCOUNTING

Ateneo De Davao University

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MARKALLAN PINUELA