Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
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MARK YTAC

MARK YTAC

New Westminster

Summary

Professional with solid background in mental health administration, skilled in managing patient records and ensuring confidentiality. Strong focus on team collaboration and achieving results, adaptable to changing needs. Expertise in handling sensitive information, excellent communication, and organizational skills. Reliable and prepared to make significant impact in this role.

Diligent [Desired Position] with solid background in mental health support and administrative functions. Efficiently managed patient records and appointment scheduling, contributing to well-organized clinical environment. Demonstrated effective communication and organizational skills in high-pressure setting.

Experienced with patient administration and mental health support. Utilizes efficient record-keeping and appointment management to streamline clinical operations. Knowledge of effective communication and organizational skills, ensuring smooth and reliable support within healthcare setting.

Mental health support professional prepared with valuable experience in patient administration and documentation.

Proven ability to manage patient records accurately and assist in smooth operation of clinical workflows. Strong focus on collaborative teamwork and adaptability to changing needs, ensuring reliable support for healthcare providers.


Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in PARIS, MS Word/Excel, Meditech, etc.


Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Administrative Support

Fraser Health Authority
01.2018 - Current
  • Managed client information and healthcare documentation in compliance with privacy legislation (FIPPA)
  • Coordinated client appointments, referrals, and follow-up care, liaising effectively with multidisciplinary mental health teams
  • Supported healthcare staff by organizing resources, maintaining databases (PARIS EMR), and facilitating smooth workflow in clinical settings

Dietary Aide

Fraser Health Authority; Vancouver Coastal Health
01.2014 - 12.2017
  • Provided nutritional support and assisted in meal planning for diverse patient populations
  • Ensured compliance with healthcare standards for hygiene, safety, and dietary restrictions

Education

Diploma - Regional Diploma Psychiatric Nursing

Stenberg College
Surrey, BC
07-2025

Skills

  • Direct patient care
  • Clinical documentation
  • Patient assessments
  • Medication administration
  • Crisis intervention
  • Suicide prevention
  • De-escalation techniques
  • Multidisciplinary collaboration
  • Treatment Planning
  • Protocol compliance
  • Nursing care
  • Teamwork and collaboration

Accomplishments

  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Achieved [Result] through effectively helping with [Task].

Languages

English
Professional Working

Certification

  • FH Violence Prevention – PVPC Refresher
  • Fraser Health High-Alert Medication Module (Online)
  • Overdose Prevention, Recognition and Response - All Professions
  • Privacy, Information Access and Handling Confidential Information
  • Protecting Peoples Rights Mandatory Mental Health Act Forms
  • WHMIS - Provincial Course

Timeline

Administrative Support

Fraser Health Authority
01.2018 - Current

Dietary Aide

Fraser Health Authority; Vancouver Coastal Health
01.2014 - 12.2017

Diploma - Regional Diploma Psychiatric Nursing

Stenberg College
MARK YTAC