Dog Daycare Attendant
Paws & Play Pet Resort
Jun 2017 - Present
- Communicated professionally with pet owners via phone, email, and text.
- Gave animals proper attention to promote secure environment in owner's absence.
- Exercised animals regularly with walks and rigorous play activities.
- Managed pet safety and wellness in owners' absence by securing yard gates and removing items that could make pets sick.
- Ensured compliance with all local regulations and standards for dog daycare operations, maintaining safe and legal environment.
- Fostered supportive and collaborative work environment, contributing to team's overall effectiveness and job satisfaction.
- Provided emergency first aid to dogs when necessary, minimizing impact of injuries and health episodes.
- Improved overall cleanliness and hygiene by rigorously following cleaning protocols for both indoor and outdoor play areas.
- Ensured a positive customer experience by addressing any concerns or questions from clients promptly and professionally.
- Provided excellent care to dogs with special needs, ensuring they received proper medication and attention.
- Implemented effective training techniques for basic commands, improving dogs' responsiveness and obedience.
- Streamlined check-in and check-out process, making it more efficient for both staff and pet owners.
- Improved dog socialization by closely monitoring playtime and encouraging positive interactions among dogs.
- Facilitated the integration of new dogs into daycare groups by carefully assessing compatibility with existing members and adjusting group dynamics as needed.
- Enhanced community engagement by participating in local events and promoting benefits of socialization and exercise for dogs.
- Conducted thorough intake assessments for new clients, gathering important information on pet temperament, medical history, and preferences.
- Ensured timely feeding schedules were maintained for all dogs within the facility according to owner-provided instructions.
- Reduced the risk of accidents by closely supervising play areas and promptly addressing any signs of aggression or distress in dogs.
- Coordinated with veterinary services in case of health issues, ensuring timely medical attention and care.
- Enhanced customer satisfaction by maintaining a clean, safe, and comfortable environment for dogs during their stay.
- Strengthened customer loyalty by going above and beyond in addressing concerns and providing solutions to any issues.
- Increased repeat business through friendly and professional communication with clients about their pets'' progress and behavior.
- Adapted to each dog's unique needs and personality, ensuring tailored approach to care that maximized comfort and happiness.
- Reduced anxiety in new or nervous dogs by using calming techniques and providing one-on-one attention, fostering more welcoming environment.
- Boosted team morale and efficiency by sharing knowledge and tips on dog behavior and care with new staff members.
- Maintained detailed records on each dog''s behavior, health, and progress to provide insightful updates for pet owners.
