Mark Williamson

Responsible for overseeing and ensuring the quality of the products and processes throughout the manufacturing lifecycle. Duties include:

1. Quality Management System (QMS) Oversight: Implementing, maintaining, and improving the company's quality management systems to ensure compliance with industry standards (such as ISO 9001, IPC standards) and customer requirements.

2. Process Optimization: Leading initiatives to optimize manufacturing processes, reducing defects and improving efficiency while maintaining high-quality standards.

3. Product Testing and Inspection: Overseeing the testing, inspection, and evaluation of PCBs during various stages of production, including raw materials, in-process testing, and final product inspection.

4. Supplier Management: Evaluating and selecting suppliers based on their ability to meet quality standards. Establishing quality expectations for vendors and conducting regular audits to ensure compliance.

5. Regulatory Compliance: Ensuring the company’s products comply with environmental regulations (e.g., RoHS, REACH) and industry certifications.

6. Root Cause Analysis and Corrective Actions: Leading investigations into quality issues or customer complaints, performing root cause analysis, and implementing corrective actions to prevent recurrence.

7. Staff Training and Development: Training and mentoring quality control teams and other staff members on quality procedures, industry standards, and best practices.

8. Continuous Improvement: Implementing lean manufacturing principles, Six Sigma, or other continuous improvement programs to enhance quality, reduce waste, and improve profitability.

9. Customer Liaison: Interfacing with customers to ensure their quality expectations are met, addressing any concerns, and providing feedback on quality-related issues.

10. Data Analysis and Reporting: Collecting, analyzing, and reporting on quality metrics and trends to management, identifying areas for improvement and ensuring proactive problem-solving.

11. Audit and Documentation: Conducting internal audits, reviewing process documentation, and ensuring all records are up-to-date and compliant with industry standards.

The Director of Quality plays a critical role in maintaining high standards, minimizing defects, and ensuring customer satisfaction in the highly precise and regulated PCB manufacturing environment.

Responsible for overseeing and improving the manufacturing processes involved in PCB production.

1. Process Optimization:

• Continuously assess and improve production processes to increase efficiency, reduce waste, and maintain high-quality standards.
• Implement Lean, Six Sigma, or other methodologies to optimize workflows.

2. Process Development:

• Design, develop, and refine manufacturing processes for new PCB products, ensuring they are scalable and cost-effective.
• Develop and validate new process technologies, tools, and equipment.

3. Quality Control:

• Establish and monitor quality control standards to ensure PCB products meet industry standards and customer requirements.
• Oversee the implementation of inspection techniques such as Automated Optical Inspection (AOI) and X-ray inspection for quality assurance.

4. Team Leadership and Training:

• Lead and mentor a team of engineers and technicians, providing guidance on best practices and process improvements.
• Ensure the team is trained on new technologies, safety procedures, and process changes.

5. Project Management:

• Manage process-related projects, from conception through to execution, ensuring timelines and budgets are adhered to.
• Work closely with cross-functional teams (e.g., design, production, and supply chain) to align process goals with overall business objectives.

6. Troubleshooting and Problem-Solving:

• Identify and resolve process issues, such as yield problems, equipment failures, or inefficiencies, in a timely manner.
• Implement corrective actions and improvements to prevent reoccurrence of issues.

7. Documentation and Reporting:

• Maintain comprehensive process documentation, including specifications, standard operating procedures (SOPs), and process flow charts.
• Provide regular reports on process performance, production metrics, and improvement initiatives to senior management.

8. Compliance and Safety:

• Ensure all processes comply with industry standards (IPC, RoHS, ISO) and safety regulations.
• Implement environmental, health, and safety practices in line with company policies and regulations.

9. Cost Control:

• Monitor and control the cost of manufacturing processes, aiming for cost reductions without compromising product quality.
• Evaluate and recommend changes to materials or equipment to lower production costs.

10. Collaboration with R&D:

• Work with the R&D team to ensure that new designs are manufacturable and that the production process can handle new product technologies efficiently.
• Provide feedback on design for manufacturability (DFM) to help minimize issues during production.