Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mark Wellstead

Ottawa,ON

Summary

Proven leader in operations management, adept at logistics coordination and staff supervision, significantly enhancing operational efficiency at FedEx Ground. Skilled in safety oversight, demonstrated through effective risk management and team training. Excelled in optimizing package sortation processes, achieving notable quality improvements.

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

14
14
years of professional experience

Work History

Operations Manager

FedEx Ground
06.2022 - Current


  • Help manage through a team specific day to day operations and an assigned staff within the Ottawa station
  • I am responsible for ensuring safe and efficient package sortation through the management of Package Handlers
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • I conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • I also manage some administrative employees and functions and ensure administrative processes are compliant with FXG policies and procedures and governmental regulations
  • Other responsibilities are managing and assigning 40-56 employees to ensure the efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality, including (in conjunction with the linehaul department) the movement, tracking and administration of trailers
  • Lead daily employee and/or planning meetings to ensure workforce communication and understanding of operational updates and daily goals
  • Moving trailers full and empty in the yard and to the loading and unloading dock
  • Switcher pre and post trip reports
  • FedEx Ground Switcher Certified.


Package Handler (Part-time)

FedEx Ground Nepean
09.2020 - 11.2022
  • Responsible for warehouse duties including: the physical loading and/or sorting of packages of varying sizes and weights by hand
  • Moving and docking trailers using the shunter truck
  • Employee of the month award for February 2022.
  • Removed jams and unblocked conveyor system to maintain flow of goods.
  • Used hand-held scanners and physical logs to accurately track item movements.
  • Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
  • Followed safety regulations to maintain safe work environment.
  • Improved package handling efficiency by implementing proper sorting and organizing techniques.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

Stores Manager

Greyhound Canada, Ottawa Garage
07.2017 - 03.2021
  • Gathered pertinent information to place orders for coach down repairs and made sure mechanics had the appropriate parts to complete the repairs
  • Took inventory of stock and replenished with current merchandise from established vendors to maintain adequate supply levels for expected demand
  • Examined parts for defects and exchanged defective parts with manufacturer representative to maintain high quality standards and customer satisfaction
  • Shipping and Receiving of parts and supplies for daily use
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow
  • Washed and cleaned buses as needed when short staff
  • Valid Counterbalance Forklift
  • Standard First Aid, Level C CPR and AED.
  • Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Inspected work areas for cleanliness and obstacles and removed cartons and boxes to keep work areas organized and hazard-free.
  • Assisted with inventory management to ensure accurate stock levels and reduced shrinkage through regular product counts and monitoring for theft.

Stores Coordinator / Shipper

CGG Aviation Canada Ltd
11.2015 - 01.2017
  • As the Stores Coordinator I reported to the Director of Maintenance
  • I was responsible for the store and shipping activity and my duties included the following: Responsible for airworthiness documents for all aircraft components, parts and materials
  • Responsible for procuring new and overhauled parts as requested by the DOM and Base Engineer
  • Managed the stock replenishment functions of the department ensuring levels of stock on hand were kept to the standards required to maintain operational levels
  • Preformed a complete full inventory of stores
  • Provisioning, receipt, preservation and issuing of all aircraft components, parts and materials
  • Responsible for a quarantine area and its content
  • Commercial invoices, B 13a Exportation Declaration forms
  • Receiving, inspecting and identification by tagging or other suitable means, of all aircraft components, parts and materials and signing the appropriate area of the receiving tag
  • Shipping documents for all aircraft components, parts and materials
  • Established and maintained a system of shelf life control
  • Was responsible for packing and dispatching of all items to the field or for repair or overhaul
  • Responsible for the up-keep of calibrated tools
  • Complete forms in accordance with company procedures
  • Use computers for various applications, such as database management or word processing
  • Answer telephones and give information to callers, take messages or transfer calls to appropriate individuals
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork or maintaining documents, such as attendance records, correspondence or other material
  • Operate office equipment, such as fax machines, copiers or phone systems and arrange for repairs when equipment malfunctions
  • Responsible for any additional tasks required to maintain the system as directed by the Director of Maintenance.

Warehouse Technician

SNC Lavalin PAE Inc
03.2011 - 11.2011
  • Infrastructure asset Management, decommissioning serviceability and control of all infrastructures, fuel and water systems and power generation systems for Canadian Forces troops on deployed assignments
  • Duties included: Inventory management of military assets returning from the Forward Operating Bases (front lines)
  • Preparing the assets for transition to other military operations Internationally
  • Cleaning, inspecting, repairs and packaging for shipment
  • Completed the tear-down of all transitional military structures at Kandahar Air Field
  • Ensuring all assets were accurately recorded and packaged for sale or shipment back to Canada.

Education

No Degree - Phsycology

Carleton University
Ottawa, None

No Degree - Business Administration And Management

Algonquin College
Ottawa, None

High School Diploma -

Brookfield HS
Ottawa, ON
06-1989

Skills

  • Logistics Coordination
  • Operations Management
  • Safety oversight
  • Staff Supervision
  • Problem-solving
  • Team leadership
  • Decision-making
  • Employee relations and conflict resolution
  • Staff management
  • Inventory management
  • Employee motivation
  • Inventory control

Timeline

Operations Manager

FedEx Ground
06.2022 - Current

Package Handler (Part-time)

FedEx Ground Nepean
09.2020 - 11.2022

Stores Manager

Greyhound Canada, Ottawa Garage
07.2017 - 03.2021

Stores Coordinator / Shipper

CGG Aviation Canada Ltd
11.2015 - 01.2017

Warehouse Technician

SNC Lavalin PAE Inc
03.2011 - 11.2011

No Degree - Phsycology

Carleton University

No Degree - Business Administration And Management

Algonquin College

High School Diploma -

Brookfield HS

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Mark Wellstead