Market And Customer Experience - Industries And Examples
Leadership Gtm And Sales Systems
Industry Market Engagement
Personal Information
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Timeline
Mark Webster
VIEWTVX
Toronto,Canada
Work Preference
Work Type
Full Time
Location Preference
Remote
Minimum Desired Compensation
$200000/yr
1
Language
21
Years of experience
Strategic enterprise sales leader with expertise in market development and securing complex accounts across SaaS and technology sectors. Skilled in new-logo acquisition, account expansion, and building strategic partnerships, with hands-on experience in solution selling and negotiation. Established North American network contributes to significant revenue growth, including scaling company revenue from $7M to $14M and generating $2M in net-new ARR. Focused on enhancing team performance through effective organization and problem-solving.
Skills
Business Development
Enterprise Software Sales
New Logo Acquisition
Strategic Accounts
Account Expansion
Sales Leadership & Coaching
GTM Strategy
Pipeline Management
C-Suite Selling
RFPs
Procurement
Go-to-market strategy
SaaS
AI
MarTech
Market Analysis
Commercial Agreements
Salesforce
HubSpot
MEDDIC / MEDDPICC
Challenger Sales
Work History
Business Development, North America
1 Year 5 Months
VIEWTVX | 04.2025 - Current
Built North American revenue from a greenfield base as the first dedicated sales/business-development hire, generating more than $2M in net-new ARR in year one.
Advanced enterprise relationships across media, technology, and platform organizations, collaborating with senior commercial, marketing, product, and technical stakeholders through complex multi-party sales cycles.
Developed and commercialized CTV FAST programmatic monetization and first-party data audience intelligence solutions across DOOH and retail-media environments to support client needs.
Utilized AI-assisted research, stakeholder mapping, and buying-signal analysis to refine account strategy, uncover opportunities, and expedite complex deals.
Director of Sales
2 Years 2 Months
ADBUTLER | 02.2023 - 04.2025
Joined as the first dedicated salesperson and built the enterprise commercial motion from the ground up, helping double company revenue in two year .
Developed enterprise sales system encompassing ICP definition, outbound strategy, HubSpot discipline, forecasting, qualification, SDR/BDR recruiting and coaching, RFPs, pricing, procurement and strategic-account planning.
Created the enterprise sales system across ICP definition, outbound strategy, HubSpot discipline, forecasting, qualification, SDR/BDR recruiting and coaching, RFPs, pricing, procurement and strategic-account planning.
Executed sales of SaaS and platform capabilities across retail media, AdTech, MarTech, first-party data, self-serve advertising, AI personalization, DCO and programmatic monetization, enhancing client engagement.
Contributed to record revenue growth over two consecutive years, leading to Financial Times recognition among North America's fastest-growing companies.
Developed and implemented sales strategies to enhance market penetration and revenue growth.
Led cross-functional teams in executing sales initiatives and aligning resources with business objectives.
Analyzed market trends and customer insights to refine product offerings and improve competitive positioning.
Established key performance indicators to measure sales effectiveness and drive accountability within the team.
Fostered strong relationships with clients, enhancing customer loyalty and satisfaction through tailored solutions.
Mentored and trained sales staff, cultivating a high-performing team focused on achieving strategic goals.
Negotiated high-value contracts with key accounts, optimizing profitability while maintaining customer trust.
Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
Sales Director
2 Years 5 Months
HUMANIC AI | 09.2020 - 02.2023
Led enterprise growth for AI-powered marketing and email SaaS platform, shaping GTM strategy, enterprise sales, product-led growth, and customer expansion.
Analyzed customer behavior, engagement, and usage signals to identify retention risks, expansion potential, and actionable use cases for AI-driven marketing.
Developed and implemented strategic sales initiatives to drive revenue growth and market expansion.
Led cross-functional teams to align product development with customer needs and industry trends.
Analyzed market data to identify emerging opportunities, driving targeted sales strategies.
Developed and implemented sales strategies to drive revenue growth across diverse markets.
Analyzed sales data to identify opportunities for improvement and optimize performance metrics.
Conducted competitive analysis to inform strategic decision-making and refine go-to-market approaches.
Oversaw budget management for sales initiatives, ensuring alignment with organizational goals and resource allocation.
Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
Sales Director, Business Development
5 Years 11 Months
STREAMGENIUS | 10.2014 - 09.2020
Led enterprise sales and strategic growth, helping scale revenue from approximately $1M to $5M over six years through SaaS, MarTech, digital communications, services and channel partnerships.
Expanded initial engagement into $2M ARR, five-year enterprise relationship by increasing adoption across marketing, investor relations, executive communications, and digital events.
Sold recurring SaaS with implementation, integrations, consulting, and managed services, coordinating commercial and technical teams through complex enterprise sales and expansion cycles.
Sold recurring SaaS alongside implementation, integrations, consulting and managed services, coordinating commercial and technical teams through complex enterprise sales and expansion cycles.
Developed strategic partnerships with key industry stakeholders to drive revenue growth.
Led cross-functional teams to create and implement innovative sales strategies.
Analyzed market trends to identify new business opportunities and optimize sales efforts.
Spearheaded initiatives that improved customer retention and satisfaction rates.
Collaborated with marketing teams to align campaigns with business development goals.
Identified areas of improvement in existing products and services, working closely with development teams to implement enhancements.
Built an extensive pipeline of potential deals by actively seeking out new business opportunities and engaging in proactive outreach efforts.
Commercial Sales Manager
9 Years
THOMSON REUTERS | 10.2005 - 10.2014
Exceeded revenue targets for six consecutive years and ranked among Thomson Reuters’ Top 3 Sales Executives for five years.
Led enterprise sales growth across Canada, including responsibility for approximately $11.3M in annual team revenue and leadership of a 12-person sales organization.
Built and expanded senior enterprise relationships across financial services, technology, and major Canadian organizations, driving new-business acquisition and strategic account growth.
Launched and scaled digital/SaaS platform offerings in collaboration with senior marketing, investor relations, communications, and technology leaders through discovery, solution design, procurement, and contracting.
Coached sales professionals, enforced Salesforce and forecasting discipline, and collaborated with a matrixed global organization on Canadian go-to-market execution.
Led cross-functional teams to develop and implement strategic sales initiatives.
Analyzed market trends to identify growth opportunities and adjust sales strategies accordingly.
Oversaw budget management, ensuring alignment with overall business objectives and profitability targets.
Developed training programs for sales staff to enhance product knowledge and selling techniques.
Collaborated with marketing teams to create targeted campaigns that increased lead generation and conversions.
Education
First-Class Honours (UK) - Economics
University of Bristol | UK
Selected Commercial Results
~$7M → ~$14M company revenue growth in approximately two years during enterprise sales build-out.
$2M+ net-new ARR generated in year one from a greenfield North American business-development base.
~$6M TCV strategic enterprise agreement; grew another strategic account from ~$1M to ~$1.75M ARR.
~$11.3M annual Canadian team revenue led; 12-person sales organization; six consecutive years above target.
Top 3 Sales Executive for five years; top-performing sales leader at another company for four consecutive years.
Market And Customer Experience - Industries And Examples
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