Known for keen attention to detail and ability to adapt quickly to changing production needs. Highly collaborative and results-focused, consistently ensuring operational efficiency and quality. Experienced with technical diagnostics and system maintenance. Utilizes problem-solving skills to ensure optimal equipment functionality. Strong understanding of collaborative teamwork and efficiency improvements.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Manager
McDonald's
01.2019 - 05.2024
Operated cash drawers and nightly deposits.
Meets targets during shifts, and helping assigned department to meet their goals.
Responsible for general office skills, organization skills, cash handling, use of office appliances, customer service and customer relation skills, telecommunication skills, data entry, time management, training, general management skills.
3 and a half years of experience in food handling and customer service
Valid certifications in Food Safety and Emergency First Aid and CPR level.
Handle transactions using point-of-sale systems with a level of professionalism.
Experienced in helping customers in front-facing settings. Always greets customers with a friendly attitude.
Expert in Microsoft Office programs including Word, Excel, and PowerPoint presentations.
Over 2 years of service and maintenance in the restaurant.
Responsible for running the floor and coaching new people.
Handling guests complaints, compliments and concerns.
Supporting managers in checking food quality and making sure the workplace is a safe environment to work.
Supporting Manager for Kitchen Department and Facilities Department.
Maintenance of the machines and grills
Accepting and Receiving Martin Brower Order
Part of Joint Health and Safety Committee
Trained team members on food safety protocols and operational procedures.
Supervised daily operations to ensure adherence to quality and service standards.
Cross-trained existing employees to maximize team agility and performance.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Technician
My Mechanic Tire & Auto Centre
09.2023 - 07.2024
Operated diagnostic tools to troubleshoot equipment issues and ensure optimal performance.
Operated hand and power tools safely for electrical installations.
Assisted in installing and repairing electrical systems under supervision.
Assisted in inventory management by tracking supplies and ordering necessary parts timely.
Documented work progress and reported issues promptly to supervisors.
Boosted team morale and productivity by actively participating in staff training, sharing knowledge and skills with coworkers.
Implemented safety protocols during repairs, promoting a safe work environment for all employees.
Maintained accurate records of service activities, ensuring compliance with company standards and regulations.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Enhanced operational efficiency, automating repetitive technical tasks where possible.
Explained maintenance and repair needs to customers and offered advice on preventative maintenance.
Checked brake systems and determined need of pad replacement, disc turning or other maintenance requirements.
Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
Repaired brake, exhaust, electrical and other systems for domestic automotive brands.
Repaired and replaced worn and damaged components.
Delivered detailed explanations of repair processes, increasing customer trust and satisfaction.
Conducted routine maintenance checks for improved vehicle safety and longevity.
Machine Operator
Advance Marble and Granite
Operated cutting and polishing machinery to produce high-quality marble and granite products.
Monitored production processes to ensure adherence to safety and quality standards.
Assisted in setup and calibration of machines for optimal performance and efficiency.
Increased product quality through meticulous monitoring of machine settings and making adjustments as needed.
Enhanced production efficiency by performing routine machine maintenance and troubleshooting issues.
Provided feedback on equipment performance issues, enabling engineers to develop effective solutions for recurring problems.
Collaborated with team members to streamline workflow and improve operational efficiency.
Quickly shut down equipment in emergency situations following protocols.
Reduced material waste by implementing precise cutting techniques and careful monitoring of machinery.
Education
Plumbing
Humber College
Toronto, ON
10-2022
High School Diploma -
Brebeuf College School
01-2019
Skills
Always willing to learn and listen
Adaptability
Time Management
Leadership
Team Player
Multitasking
Interpersonal Communication
Computer Skills(word, excel, power point)
Attention to detail
Problem solving and critical thinking
Punctuality
Safety Protocols
Good communication
Strong work ethic
Quality control
Forklift operation
Heavy lifting
Power and hand tools
Safety compliance
Equipment operation
Wire installation
Hand and power tool use
Electrical maintenance
Blueprint reading
Accomplishments
⦁ Emergency First Aid and CPR training course
March 1 2025 - February 29 2028 (expiration)
⦁ Food Handling certificate.
⦁ Certificate of Basics of Silica.
⦁ Valid Forklift License
Certification
Emergency First Aid and CPR training course January 2022- January 2025 (expiration)