Mark TRAN
Montréal
Summary
A highly engaged and curious individual experienced with handling customer interactions and resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.
Overview
6
6
years of professional experience
Work History
Line Cook
La Bay Cà Phê
01.2024 - 12.2024
- Prepared a variety of traditional Vietnamese dishes during high-volume lunch and dinner services
- Performed daily hygiene and safety checks in accordance with CIFS standards
- Received and stored deliveries efficiently and accurately
- Fostered a positive team environment and contributed to a pleasant dining experience
Creative Producer
RMP Enterprise
06.2021 - 06.2023
- Produced custom promotional films for clients including NHS, Allen & Overy, and PwC
- Used Adobe After Effects, Premiere, and related tools as part of a creative team
- Increased engagement among student and young adult audiences through strategic content
- Implemented client feedback to deliver polished, on-brief productions
Line Cook
The Plough Gastro Pub
09.2018 - 02.2020
- Prepared traditional British pub fare and handmade Neapolitan pizzas for numbers of up to 120 covers
- Maintained a clean, organised workstation following strict kitchen protocols
- Served Sunday meals at the hotplate counter with professionalism and enthusiasm
- Collaborated effectively with kitchen and front-of-house staff
Education
BA (Hons) - Film, Second Class First
Westminster Film School
Level 3 Diploma - TV & Film
Northern Regional College
10 GCSEs, 4 A-Levels -
Dalriada School
French Level 7-8 - French
UQAM
Montreal, QCSkills
- Software: Microsoft Word, Excel, PowerPoint, Adobe XD, Photoshop, Lightroom
- Video Production: Adobe After Effects, Premiere Pro, DaVinci Resolve, Adobe Audition
- Sales: Sourcing leads, In person and over the phone sales skills, email proficiency
Languages
English
Native or Bilingual
French
Professional Working
Japanese
Limited Working
Royal Television Society Bursary Recipient
Received a bursary and mentorship from a distinguished industry professional
Timeline
Line Cook
La Bay Cà Phê
01.2024 - 12.2024
Creative Producer
RMP Enterprise
06.2021 - 06.2023
Line Cook
The Plough Gastro Pub
09.2018 - 02.2020
Level 3 Diploma - TV & Film
Northern Regional College
BA (Hons) - Film, Second Class First
Westminster Film School
10 GCSEs, 4 A-Levels -
Dalriada School
French Level 7-8 - French
UQAM
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