Mark Sewell
Yorba Linda
Summary
Accomplished General Liability Claim Professional and Team Leader with expertise and extensive experience in handling high-exposure, complex litigation claims, coverage analysis, risk transfer and team leadership. Demonstrated success driving resolution strategies, mentoring claim professionals, and aligning claim outcomes with organizational risk and financial objectives along with mitigating financial and operational risk across diverse jurisdictions.
Overview
21
21
years of professional experience
Work History
GL Claim Unit Manager
Travelers Indemnity Company
11.2019 - Current
- Provide technical and strategic direction to a team of general liability claim professionals handling moderate severity claims
- Manage and develop claim professionals while creating opportunities for promotions and upward mobility
- Identify and address training needs on an ongoing basis; provide frequent performance feedback through 1:1 discussions, file reviews, and performance evaluations
- Unit manager for several Major Case Professionals on conflict files
GL Major Case Specialist
Travelers Indemnity Company
11.2017 - 11.2019
- Directly handled severity claims with exposures at times exceeding $2 million with Travelers’ policy limits being $2 million
- Presented cases at large loss roundtables for collaboration of strategic resolution plans
- Directly investigated each claim through prompt and strategically-appropriate contact with appropriate parties such as policyholders, accounts, claimants, law enforcement agencies, witnesses, agents, medical providers and technical experts to determine the extent of liability, damages, and contribution potential
- Interpreted legal agreements to identify and seek potential risk transfer including recognition of potential Additional Insured Declaratory Judgment and/or Motion for Summary Adjudication
GL Senior Technical Specialist
Travelers Indemnity Company
07.2012 - 11.2017
- Directly handled severity claims with exposures ranging from $250,000 - $500,000 and at times up to $1 million
- Handled a wide range of exposures including multi-plaintiff habitability, premises, products, fire liability, and defamation, including multi-state national accounts
- Conducted collaborative and strategic litigation management with staff, panel, and non- panel counsel in order to position the cases for optimal outcomes
GL Technical Specialist
Travelers Indemnity Company
06.2007 - 07.2012
- Directly handled severity claims with exposures ranging from $100,000 - $250,000 and at times up to $350,000
- Executed detailed coverage analysis and communication with insureds based upon application of policy to facts or allegations of each case including writings of complex coverage disclaimers and Reservation of Rights letters
GL and Auto Claim Representative
St. Paul Travelers
11.2004 - 06.2007
- Directly handled a high volume of GL and Commercial Auto bodily injury and property damage claims
- Consulted with internal resources including claim legal, risk control, forensic accountant, liability nurse, and TIS for assistance and strategic claim handling
Education
Bachelor of Arts - Business Administration And Management
California State University, Fullerton
Fullerton, CA12-1994
Skills
- Complex General Liability Claims
- High-Exposure & Catastrophic Losses
- Litigation Management
- Coverage & Policy Interpretation
- Risk Transfer & Indemnity Analysis
- Defense Counsel Management
- Settlement Strategy & Negotiation
- Reserve Analysis & Expense Management
- Regulatory Compliance
- Multi-Jurisdictional Claims
- Team Leadership & Coaching
- Performance Management
- Quality Assurance & Audits
- Stakeholder & Insured Relations
- Multi-State adjuster licenses
Timeline
GL Claim Unit Manager
Travelers Indemnity Company
11.2019 - Current
GL Major Case Specialist
Travelers Indemnity Company
11.2017 - 11.2019
GL Senior Technical Specialist
Travelers Indemnity Company
07.2012 - 11.2017
GL Technical Specialist
Travelers Indemnity Company
06.2007 - 07.2012
GL and Auto Claim Representative
St. Paul Travelers
11.2004 - 06.2007
Bachelor of Arts - Business Administration And Management
California State University, Fullerton