Mark Schweiger

• Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
• Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
• Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.

• Manage the computer system and data entry

• Equipment and Vehicle Inventory

• Operate forklift, skidsteer, and ariel lift equipment

• Inspect vehicles upon arrival

• Dismounted, mounted, and repaired tires according to manufacturer specifications.
• Rotated, mounted and balanced tires on cars, trucks, and semi's
• Replaced and repaired tires using best practices for safe vehicle maintenance.
• Operated machines safely and correctly, including tire changers and wheel balancers.

• Supervise and train staff

• Tire change service calls

• Manage inventory

• Answer phone calls, book appointments

• Greet and communicate with customers

• Computer data entry

• Load and unload tires upon arrival and dispatch

• Maintain a clean yard and shop

• Handle payment via cash, card and cheque

• Developed long-term relationships with key clients, vendors and service providers.
• Oversaw daily business operations and financial decisions to drive profitability and growth.
• Resolved customer service issues with timely and professional resolutions.
• Implemented strategic plans to improve performance and increase client acquisition.

• Hired and trained new staff to meet proper standards and achieve sales goals

• Sales and complete orders for new supplies

• Arrange marketing strategies

• Handled all customers complaints and concerns to the best of my ability

• Renovated the store from the ground up before the launch of the store.

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

• Hired and trained new staff to meet proper standards and achieve sales goals

• Sales and complete orders for new supplies

• Organize displays and all products

• Arrange marketing strategies

• Handled all customers complaints and concerns to the best of my ability

• Schedule staff members according to their availabilty