MARK RYAN
Jamestown
Summary
Automotive Technician with proven efficiency in diagnostics, repairs, and vehicle maintenance. Expertise in problem-solving and time management enhances performance in high-pressure environments. Demonstrated success in servicing both domestic and import vehicles, ensuring timely and accurate repairs. Committed to delivering exceptional service through technical knowledge and strong interpersonal skills.
Overview
22
22
years of professional experience
Work History
Automotive Technician
SONORA IMPORT SERVICE
Sonora
06.2013 - Current
- Diagnosed vehicle issues using advanced tools and equipment to ensure accuracy.
- Performed routine maintenance, including oil changes and tire rotations, to enhance vehicle reliability.
- Repaired and replaced faulty components, such as brakes and exhaust systems, following manufacturer specifications.
- Maintained organized work area, adhering strictly to safety protocols at all times.
- Assisted customers with service recommendations based on detailed vehicle assessments.
- Documented service records accurately for customer reference and warranty claims.
- Conducted drive ability tests post-repair to verify vehicle performance and safety.
- Utilized scan tools to diagnose drivability concerns on gasoline-powered vehicles.
Automotive Technician
HAMMOND FORD / SONORA
Sonora
10.2006 - 06.2013
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance, including oil changes, tire rotations, and brake pad replacements.
- Repaired and replaced faulty components such as brakes, exhaust systems, and wheel bearings.
- Maintained a clean work area in compliance with safety protocols.
- Documented service records accurately for customer reference and warranty purposes.
- Conducted drivability tests post-repair to ensure optimal performance.
- Inspected vehicle engines and systems to identify potential issues.
- Completed repairs on major vehicle models following manufacturer specifications.
Automotive Technician
FORTY NINER SUBARU
ANGELS CAMP
04.2003 - 10.2006
- Diagnosed vehicle issues using advanced diagnostic tools and equipment.
- Performed routine maintenance, including oil changes and tire rotations.
- Repaired and replaced faulty components such as brakes and exhaust systems.
- Maintained clean and organized work area following safety protocols.
- Assisted customers with service recommendations based on vehicle condition.
- Documented service records accurately for customer reference and warranty purposes.
- Maintained a clean working environment at all times.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
Education
AUTOMOTIVE TECH CERTIFICATE - AUTOMOTIVE
WyoTech
Laramie, WY09-1996
Skills
- Engine rebuilding and A/C troubleshooting
- Brake inspection and vehicle diagnostics
- Electrical systems repair
- Customer relationship management
- Parts ordering and problem solving
- Preventive maintenance
- Attention to detail
Timeline
Automotive Technician
SONORA IMPORT SERVICE
06.2013 - Current
Automotive Technician
HAMMOND FORD / SONORA
10.2006 - 06.2013
Automotive Technician
FORTY NINER SUBARU
04.2003 - 10.2006
AUTOMOTIVE TECH CERTIFICATE - AUTOMOTIVE
WyoTech