Mark Richardson
Leduc
Summary
To obtain a position within an organization, that will position me in an exciting and progressive company, with a great potential to grow, and learn. As well be able to teach and share my knowledge and skills.
Overview
2026
2026
years of professional experience
Work History
EXECUTIVE DIRECTOR
TELFORD MEWS AT LEDUC VILLAGE & SOUTHWOODS COURT NORTH
03.2022 - 04.2025
- Responsible for the overall operations and sales of two 55+, independent living facilities. Act as a contact for all staff, residents, prospects, community organizations, and stakeholders. Ensure that the community meets all performance metrics, as well as resident and staff satisfaction.
- Directed operational strategies to enhance resident satisfaction and community engagement.
- Oversaw budget management, ensuring financial sustainability and resource allocation efficiency.
- Collaborated with external partners to develop community outreach initiatives, fostering partnerships and support networks.
- Managed compliance with regulatory standards, safeguarding resident safety and organizational integrity.
- Developed strategic plans aligning organizational goals with resident needs and community trends.
- Oversaw financial management, ensuring fiscal responsibility and long-term sustainability for the organization.
LABOURER
FRESNO CONSTRUCTION
- Assisted in maintaining safe work environments by adhering to safety protocols and regulations.
- Collaborated with team members to complete projects on schedule while ensuring quality standards were met.
- Conducted site clean-up activities, promoting organization and safety throughout job sites.
- Loaded and unloaded materials, optimizing material handling processes for improved project timelines.
- Adapted quickly to changing tasks and priorities, demonstrating flexibility in fast-paced environments.
ONSITE FIELD MANAGER YEG
SWITCH HEALTH
11.2021 - 03.2022
- In charge of full operation of the Covid-19 arrival testing clinic at the Edmonton Airport. Oversee a team of Nurses and Administrators, as well as 3 Supervisors. Work with Public Health of Canada, Canada Border Service to ensure efficient Testing of arriving passengers. Maintain a relations with the Edmonton Airport Authority to ensure the clinic meets the needs of the passengers.
- Implemented scheduling protocols, optimizing resource allocation for patient appointments.
- Conducted regular assessments of field operations, identifying areas for improvement and efficiency gains.
SALES CONSULTANT
SOUTHTOWN HYUNDAI (GO AUTO)
02.2021 - 07.2021
- Worked with customers and sales management to reach price agreements. Maximized customer satisfaction by resolving concerns and hesitations. Maintained positive customer relationships to ensure a positive experience.
- Developed product knowledge to effectively address customer inquiries and provide tailored solutions.
- Assisted customers in selecting vehicles that meet their needs and preferences, enhancing overall satisfaction.
- Executed follow-up communication with potential buyers to nurture relationships and drive sales opportunities.
- Demonstrated proficiency in CRM software to manage customer interactions and track sales activities effectively.
- Conducted vehicle demonstrations, highlighting features and benefits to engage prospects and facilitate decision-making.
FOOD AND BEVERAGE MANAGER
ROYAL HOTEL EDMONTON AIRPORT TRADEMARK BY WYNDHAM
05.2018 - 05.2018
- Oversee multiple outlets including Room Service. Proper recruitment and training of team members, scheduling, and general support for multiple departments. Accountable for providing great guest service, proper cost and ordering controls, menu development, and ongoing training and development of new and existing team members.
- Temporary Layoff
GENERAL MANAGER
BROWNS SOCIALHOUSE SHERWOOD PARK/CAMROSE
11.2016 - 04.2018
GENERAL MANAGER
MOXIE'S GRILL | BAR HALIFAX
05.2015 - 09.2016
GENERAL MANAGER
MOXIE'S GRILL | BAR DARTMOUTH
05.2010 - 05.2015
GENERAL MANAGER
JACK ASTOR'S DARTMOUTH CROSSING
04.2000 - 10.2008
Education
Business Information, Technology, and Investment Management
NOVA SCOTIA COMMUNITY COLLEGE
Halifax, NS01.1996
Business Cooperative Program
SIR JOHN A. MACDONALD HIGH SCHOOL
01.1995
Skills
- Efficient learner skilled in brand-oriented choices
- Willingness to learn
- Relationship building
- Staff management
- Goals and performance
- Account management
- Customer service
- Community engagement
- Operations management
- Financial management
Languages
English
Full Professional
Timeline
EXECUTIVE DIRECTOR
TELFORD MEWS AT LEDUC VILLAGE & SOUTHWOODS COURT NORTH
03.2022 - 04.2025
ONSITE FIELD MANAGER YEG
SWITCH HEALTH
11.2021 - 03.2022
SALES CONSULTANT
SOUTHTOWN HYUNDAI (GO AUTO)
02.2021 - 07.2021
FOOD AND BEVERAGE MANAGER
ROYAL HOTEL EDMONTON AIRPORT TRADEMARK BY WYNDHAM
05.2018 - 05.2018
GENERAL MANAGER
BROWNS SOCIALHOUSE SHERWOOD PARK/CAMROSE
11.2016 - 04.2018
GENERAL MANAGER
MOXIE'S GRILL | BAR HALIFAX
05.2015 - 09.2016
GENERAL MANAGER
MOXIE'S GRILL | BAR DARTMOUTH
05.2010 - 05.2015
GENERAL MANAGER
JACK ASTOR'S DARTMOUTH CROSSING
04.2000 - 10.2008
LABOURER
FRESNO CONSTRUCTION
Business Information, Technology, and Investment Management
NOVA SCOTIA COMMUNITY COLLEGE
Business Cooperative Program
SIR JOHN A. MACDONALD HIGH SCHOOL
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