Mark Rauenzahn
San Diego
Summary
Experienced with complex installations in residential and commercial settings. Utilizes technical expertise to ensure installations meet quality standards and client specifications. Track record of effectively resolving technical issues while maintaining safety and efficiency.
Overview
23
23
years of professional experience
Work History
Fishing Sales Associate
FISHGIANT
01.2012 - Current
- Assisted customers in selecting appropriate fishing gear based on individual needs and preferences.
- Developed strong relationships with local fishing communities to increase brand loyalty.
- Maintained organized displays to enhance product visibility and attract customer interest.
- Processed customer orders efficiently, ensuring timely fulfillment and customer satisfaction.
- Engaged in regular inventory audits to identify discrepancies and optimize stock levels.
- Utilized social media platforms to promote store events and attract a broader audience.
- Executed seasonal sales campaigns that successfully boosted sales during peak fishing seasons.
- Conducted market research to identify emerging trends and customer preferences in fishing gear.
- Provided product knowledge training to new associates, enhancing overall team performance.
- Performed the sales of online commerce, including the product pictures, sales and website design.
- Licensed fishing guide for local lakes in San Diego.
Daily Operations Manager
Around the World Floor Covering
01.2003 - 01.2025
- Supervised the installation of new flooring and construction remodeling. Including, not limited to floor prep and install of, carpet, LVP, VCT, new wood plank, wood sand and refinish, engineered wood, hard surface tile, repairs. Supervised less of painting interior and exterior, baseboards and casings, caulking and prepping, concrete install, resurface and demo, artificial turf, project style and design, gravel and hard scape, landscaping.
- Managed daily operational activities, ensuring adherence to best practices and company policies.
- Coordinated cross-departmental projects, enhancing collaboration and communication among teams.
- Developed and implemented process improvement initiatives, resulting in smoother workflows.
- Communicated with customers to ensure a positive outcome on each project.
- Created invoices as well as collected payments for projects completed.
- Facilitated vendor negotiations, securing favorable terms and strengthening supplier relationships, while reducing costs without compromising quality or delivery timelines.
Business Development Manager
Ichikawa Fishing
07.2017 - 07.2019
- Developed American client base for Japanese fishing hook company.
- Contracted a written agreement between Rick Clunn BASSMASTER CHAMPION, and Ichikawa Fishing for a 3 year endorsement deal, that continued for 7 total years.
- Created, renamed, and re-marketed J.D.M. product to a higher price of more than 35% retail value. RC KAMIKIRI hooks.
- Designed names and marketing slogans for J.D.M. products newly released to U.S. market.
- Placed JDM products directly into the U.S. consumer market.
- Created a marketing strategy for placement of Japanese products to be placed in tackle stores across the entire U.S.A..
- Increased client base by identifying new business opportunities and cultivating strong relationships with key decisions.
- Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
- Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
- Generated new business with marketing initiatives and strategic plans.
- Provided price lists and terms to future tackle shops that would carry our product.
- Represented company and promoted products at conferences and industry events.
- Reached out to potential customers via telephone, email, and in-person inquiries.
- Monitored market trends and competitor activities to identify areas of potential opportunity.
Education
High School Diploma -
Granite Hills High School
El Cajon, CA07-1995
Skills
- Very knowledgeable in the construction industry
- Scheduling coordination
- Workplace safety
- Customer service
- Problem-solving
- Employee relations and conflict resolution
- Team leadership
- Management
- Employee motivation
- Strong customer service
Languages
Spanish
Limited Working
Timeline
Business Development Manager
Ichikawa Fishing
07.2017 - 07.2019
Fishing Sales Associate
FISHGIANT
01.2012 - Current
Daily Operations Manager
Around the World Floor Covering
01.2003 - 01.2025
High School Diploma -
Granite Hills High School