Mark Presutti
St. Catharines
Summary
Sales Professional with a proven track record of over 20 years of sales, account management, and customer service experience. I have a passion for hunting new business, growing a client base, and maximizing the lifetime value to create true win/win outcomes.
Overview
22
22
years of professional experience
Work History
Business Development Executive
NewIntelligence
10.2023 - 09.2024
- Identify and pursue new sales opportunities through cold calling, social media networking, and inbound leads
- Collaborate on campaigns, promotions, and strategies to generate new leads
- Develop an in-depth understanding of the company’s software products, including their features, benefits, and competitive advantages
- Tailor demonstrations and presentations to address the client’s pain points and needs
- Attended Partner Tradeshows and Events Globally.
Business Development - Team Lead
Jitterbit
01.2022 - 09.2023
- Lead hiring, onboarding, training, coaching, and development of a team of young talented professionals in Sales Development
- Lead recommendations and implementation of campaigns/programs/tactics to engage with target accounts and personas to generate meaningful engagements that convert to opportunities and pipeline
- Collaborate with Sales and Marketing leadership to generate lead funnel and exceed pipeline and revenue targets
- Review and provide daily, weekly and monthly reporting on volume statistics, lead pipeline, the conversation of leads as well as close ratios
- Responsible for accurate SAL forecasts (Weekly, monthly, quarterly, annually) leveraging data and supporting metrics.
Territory Account Manager
Jitterbit
01.2020 - 01.2022
- Generate new business opportunities to fuel the revenue pipeline
- Provided Integration Solutions Across 7 U.S States, Europe, Asia Pacific
- Research and build new and existing accounts (i.e.: adding contacts, sending emails, strategic calling)
- Meet/exceed weekly objectives in scheduling, coordinating, confirming, and executing qualified sales opportunity meetings
- Achieve monthly quotas for qualified opportunities and closed business.
Inside Sales Representative
Adlib Software
07.2015 - 01.2020
- Responsible for daily outbound cold calls to generate new prospective leads and manage existing customer relations from a sale to client standpoint based on Adlib's ‘Target Telephone Initiative’
- Managed and maintained sales leads and prospect opportunities in CRM
- Responsible for gathering information around incoming leads via the use of Social Media (LinkedIn, Twitter, Facebook) and also through a one-on-one chat session via the adlibsoftware.com webpage
- Main point of contact within Adlib's internal technical team (Solutions Consultants, Services and R&D) during the initial sales process to tailor any custom solution opportunities related to a customer's integration based on set business requirements
- Mentoring junior sales reps at Adlib to compile, and close opportunities within the Life Sciences industry
- Work closely with the Marketing team to achieve Territory targets.
Inside Sales Partner
Cintas Canada Limited
01.2010 - 05.2015
- Responsible for outbound calls, prospecting new business, and relationship management with both existing and new customers
- Introduced new product lines resulting in a 105% sales growth in existing business
- Prepared and presented strategic sales plans, created market-specific initiatives, worked with the Global Hospitality and Gaming in the Toronto and Chicago offices to roll out corporate mandates
- Daily account management, CRM, cold calling, sales, and customer satisfaction of an assigned territory
- Acted as the key contact for several large accounts and coordinated operations and sales teams on these accounts.
Inside Sales Coordinator / Customer Service
Cintas Canada Limited
09.2004 - 01.2010
- Member of the sales team; helped raise revenue by 25% in market year-over-year by up-selling, suggestive selling, and creating positive Net-Promoters
- Processed incoming orders, coordinated shipments, and handled customer-related issues
- Conducted new product training sessions for the sales force
- Daily outbound calls regarding new products and services
- Inventory control and preparing weekly forecasting reports.
Account Payable/Revenue Auditor
Cintas Canada Limited
06.2002 - 09.2004
- Ensured timely payment to vendors, processed invoices and payments from clients
- Setup and implemented new operating procedures to improve the flow of information and help avoid delays in processing customer orders.
Education
DCS / DEC in Computer Science -
Seneca College
Toronto, ON06.2002
Technologyskills
- SalesForce
- Goldmine
- Microsoft Dynamics
- Salesloft
- Outreach
- Zoom Info
- AS/400
- Execvision
- Hubspot
- Monday
Salesaccomplishments
- FY21 - Achieved 146% growth from the previous year in New Business.
- FY20 - Achieved 155% growth from the previous year in New Business
- FY18 - Achieved 137% over sales growth in non-vertical Territory across North America.
- FY17 - Achieved 137% over sales growth in non-vertical Territory.
- FY16 - Supported Account Executive Team and Generated Growth 126% across North America.
- FY16 – Achieved 107% over sales growth in designated Territory.
- FY15 - Over $300,000.00 in new Business Growth in designated Territory.
- FY14 - Achieved 229% over sales Quota in designated Territory.
- FY13 - Cintas Leading Contributor Award voted by Peers.
- FY12 - Supported/Managed and help generate 6 million in revenue, for Hospitality Consultants and Major Account Managers.
Skills
- Sales and Marketing
- Team Leadership
- Customer Service
- Decision-Making
- Customer Satisfaction
- Sales Presentations
- Relationship Building
Timeline
Business Development Executive
NewIntelligence
10.2023 - 09.2024
Business Development - Team Lead
Jitterbit
01.2022 - 09.2023
Territory Account Manager
Jitterbit
01.2020 - 01.2022
Inside Sales Representative
Adlib Software
07.2015 - 01.2020
Inside Sales Partner
Cintas Canada Limited
01.2010 - 05.2015
Inside Sales Coordinator / Customer Service
Cintas Canada Limited
09.2004 - 01.2010
Account Payable/Revenue Auditor
Cintas Canada Limited
06.2002 - 09.2004
DCS / DEC in Computer Science -
Seneca College
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