Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Mark Pieterse

Mission Viejo

Summary

Dedicated cashier and sales associate skilled in customer service, communication, and teamwork. Proven ability to enhance customer satisfaction through proactive assistance and efficient transaction processing. Ability to respectfully and clearly manage time, schedules, and tasks, all with a smile.

Overview

3
3
years of professional experience

Work History

Sales Associate

Nosta Sauna Lounge
Mission Viejo, CA
06.2023 - 02.2024
  • Responding to phone calls, online bookings, and in person questions
  • Tasked with not only customer relations, but was in charge of day to day operations when I was the only employee at the store
  • Assisted customers in selecting sauna products, enhancing overall customer satisfaction.
  • Processed sales transactions accurately using point-of-sale systems.
  • Maintained cleanliness and organization of the lounge area to create a welcoming environment.
  • Educated clients on product features and benefits, fostering informed purchasing decisions.

Cashier

Prime Pizza
Mission Viejo, CA
10.2025 - Current
  • Interacted with customers through the phone, in person, and online ordering
  • Menu knowledge memorization, and allergy awarness
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of workstations to enhance customer experience.
  • Assisted in managing inventory levels and restocking supplies as needed.
  • Provided exceptional customer service by addressing inquiries and resolving issues promptly.

Courtesy Clerk

Ralphs Grocery
Mission Viejo, CA
06.2023 - 02.2024
  • Assisted customers in locating products and answering inquiries to enhance shopping experience.
  • Maintained cleanliness and organization of store aisles, ensuring a pleasant environment for shoppers.
  • Operated cash register efficiently, processing transactions accurately and handling customer payments.
  • Collaborated with team members to restock shelves and ensure product availability throughout the store.

Education

Associate of Science - Administrative Justice

Saddleback College
Mission Viejo, CA
05.2027

Skills

  • Customer service
  • Written and verbal communication
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Hardworking and a team player
  • Time management skills
  • Customer service excellence

Accomplishments

3 Year Varsity, League MVP, Team Captain of MVHS boys Volleyball

AP and Honor Roll Scholar through 4 years at MVHS

Timeline

Cashier

Prime Pizza
10.2025 - Current

Sales Associate

Nosta Sauna Lounge
06.2023 - 02.2024

Courtesy Clerk

Ralphs Grocery
06.2023 - 02.2024

Associate of Science - Administrative Justice

Saddleback College
Mark Pieterse