Mark Peters
Saint John,New Brunswick
Summary
Many years of managerial and customer service skills. Great track record of attendance, hard work and going that extra mile. Great at either working alone or in a team atmosphere. Strong communication and problem solving skills. Also have a clean drivers abstract and criminal background check.
Overview
27
27
years of professional experience
Work History
School Bus Driver
Anglophone School District - South
02.2019 - 04.2023
- Created and enforced bus rules and kept expectations posted.
- Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
- Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
- Identified and reported mechanical problems and safety hazards.
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Maintained accurate and up-to-date route and time logs.
Appointment Coordinator
DealerMine CRM
06.2018 - 12.2018
- Screened potential customers to determine interest and requirements for products and services of company.
- Addressed client inquiries and updated database information.
- Called and rescheduled appointments for clients.
- Scheduled follow up calls with potential customers to gain interest in scheduling appointments.
- Directed telephone calls to appropriate parties.
Reservations Agent
Wyndham Worldwide Corp
08.2017 - 06.2018
- Managed online booking inquiries and assisted guests and travel partners with questions throughout entire booking cycle.
- Answered incoming phone calls and developed friendly rapport with callers while answering questions, making recommendations, and leading conversations to bookings.
- Maintained awareness of types of rooms available in different resort locations.
- Provided follow through on all calls with confirmations and dissemination of requested information.
- Provided high level of customer service to each person by engaging customer and using active listening and effective interpersonal skills.
Assistant Store Manager
Dollarama
04.2017 - 07.2017
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Trained new employees on proper protocols and customer service standards.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Created and maintained safe and secure work environments for employees.
Inventory Manager
WIS International Inventory Service
01.1998 - 01.2017
- Monitored inventory levels to confirm compliance with company policy.
- Analyzed inventory data to identify and address stock discrepancies.
- Created and updated regular inventory reports and records.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Participated in regular cycle counts to confirm accuracy of inventory records.
- Integrated warehouse operations with existing and new business processes.
- Tracked production and quality control systems to proactively identify deficiencies.
Warehouse Supervisor
Summertime Restaurant Equipment
01.1996 - 01.1998
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Performed troubleshooting to resolve issues with equipment, devices and products.
- Oversaw inventory control levels and verified compliance with storage and organization processes.
- Oversaw daily operations and shipping and handling processes.
- Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
- Supervised shipping and handling operations.
Education
Bachelor of Arts - History And Political Science
University of New Brunswick
Saint John, NB1996
High School Diploma -
St. Malachy's Memorial High School
Saint John, NB06.1994
Skills
- Materials Transport
- Cargo Handling
- Air Brake Certification
- Class 2BE License
- Deliveries
- Defensive Driving Practices
- Special Needs Passengers
- Tires and Brakes Inspections
- Two-Way Radio Operation
- Pre- and Post-Trip Inspections
- First Aid Certified
- Clean Drivers Abstract
- Clean Criminal Background Check
- Diversity Education
Timeline
School Bus Driver
Anglophone School District - South
02.2019 - 04.2023
Appointment Coordinator
DealerMine CRM
06.2018 - 12.2018
Reservations Agent
Wyndham Worldwide Corp
08.2017 - 06.2018
Assistant Store Manager
Dollarama
04.2017 - 07.2017
Inventory Manager
WIS International Inventory Service
01.1998 - 01.2017
Warehouse Supervisor
Summertime Restaurant Equipment
01.1996 - 01.1998
Bachelor of Arts - History And Political Science
University of New Brunswick
High School Diploma -
St. Malachy's Memorial High School
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