Summary
Overview
Work History
Education
Skills
Websites
Languages
Work Availability
Quote
Timeline
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Mark Osborne

Quispamsis,New Brunswick

Summary

Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.

Overview

25
25
years of professional experience

Work History

Head of Sales

ELEVATE EMEA
04.2023 - Current


  • Client presentations
  • Developed product offering and Go-To-Market Strategy
  • Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
  • Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
  • Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
  • Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
  • Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
  • Recruited and hired top-level talent to add value and expertise to sales department.
  • Provided leadership, guidance and direction to sales team members, offering assistance with any need at any time.

Team Manager - Business Development

Fable
03.2022 - 04.2023
  • Generated new business with marketing initiatives and strategic plans.
  • Taught consultative selling techniques to new and existing staff members to build expertise.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Implemented systems and procedures to increase sales.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Compiled and analyzed data to determine approaches to improve sales and performance.

Business Development Manager

SiteDocs
07.2021 - 03.2022
  • Monitored market trends and competitor activities to identify areas of potential opportunity.
  • Established key performance indicators to track and analyze business progress and adjust strategies accordingly.
  • Taught consultative selling techniques to new and existing staff members to build expertise.
  • Hired team of 17 and built process and training within 2 months
  • Overachieved plan at 115% in first year

Head of Sales and Business Development

Novalte
03.2020 - 07.2021
  • Closed $1,100,000 in sales on a target of $750,000 in first year
  • Communicated directly with customers and partners to build strong business networks and relationships.
  • Established and maintained highly effective relationships with clients and industry partners to drive growth.
  • Implemented innovative business development strategies to increase customer base and expand market share.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.

Director of Business Development

Routinify
11.2018 - 03.2020
  • Developed strategic partnerships for trials within the aging community with Nursing Homes, Universities, and Government agencies.
  • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
  • Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
  • Leveraged industry trends and competitive analysis to improve customer relationship building.
  • Negotiated, prepared, and signed contracts with clients.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.

Education

Management Training -

RAW Signal Group
Toronto, ON
08.2022

BBA - Business

Mount Allison University
Sackville
05.1999

Skills

  • Leadership
  • Pipeline Management
  • Performance Management
  • Sales Strategy and GTM
  • Sales Team Training
  • Strategic Planning
  • Startups
  • Persuasive Communication Skills
  • Startups

Websites

Languages

English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin

Timeline

Head of Sales

ELEVATE EMEA
04.2023 - Current

Team Manager - Business Development

Fable
03.2022 - 04.2023

Business Development Manager

SiteDocs
07.2021 - 03.2022

Head of Sales and Business Development

Novalte
03.2020 - 07.2021

Director of Business Development

Routinify
11.2018 - 03.2020

Management Training -

RAW Signal Group

BBA - Business

Mount Allison University

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Mark Osborne