MARK MUNGA
MURFREESBORO,TN
Summary
Aspiring cybersecurity professional with hands-on IT experience and a strong customer-service background. Completed 43 hours of volunteer service at Bethel Community Church, where I terminated network cabling and rewired the church’s server setup. Previously worked in package handling and front-counter service, building skills in clear communication, attention to detail, and dependable teamwork. Eager to build on this foundation in network infrastructure and contribute to Tennessee’s cybersecurity internship program.
Overview
2
2
years of professional experience
Work History
Package Handler
FedEx
Murfreesboro, TN
04.2026 - Current
- Loaded and unloaded packages from trailers using FedEx conveyor systems.
- Stacked packages securely to protect shipments during transport.
- Followed FedEx safety procedures while lifting and moving heavy packages.
- Inspected parcels for damage and reported concerns to supervisors.
- Communicated package issues clearly with team members and warehouse staff.
Cashier
Taco Bell
Murfreesboro, TN
11.2024 - 12.2025
- Processed front-counter and drive-thru orders efficiently using Taco Bell POS system to ensure timely service.
- Coordinated with kitchen team to streamline order fulfillment and maintain service flow.
- Processed Taco Bell counter and drive-thru orders using point-of-sale system.
- Handled cash, card, and mobile payments with accurate register balancing.
- Greeted guests and answered menu questions with friendly service.
Education
High School Diploma -
Oakland High School
Murfreesboro, TN05-2025
Associate of Applied Science - Cyber Security
Motlow State Community College
Smynra, TN10-2026
Skills
Professional skills
- Customer service and front-counter operations
- Package handling and accurate record-keeping
- Attention to detail
- Clear communication
- Teamwork and reliability
- Time management
Technical skills
- Network cable termination (Ethernet)
- Server cabling and rack wiring
- Hardware setup and troubleshooting
- Cable testing and labeling
- Basic network infrastructure knowledge
Timeline
Package Handler
FedEx
04.2026 - Current
Cashier
Taco Bell
11.2024 - 12.2025
High School Diploma -
Oakland High School
Associate of Applied Science - Cyber Security
Motlow State Community College