Mark Mitro Logistics
San Leandro
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Material Handler & Stockroom Inventory Specialist/Materials Coordinator/Procurement
Bigfoot Biomedical/Abbott Laboratories
09.2021 - 03.2024
- Tenure began during the critical ‘lean period' two years before Abbot Labs (NYSE:ABT), a $40B American multinational medical devices and health care company, acquired Bigfoot in March 2024:
- All functions, especially those that, like materials management, were not perceived as profit centers were constantly asked to do more with less over a three+ year period
- Successfully managed and coordinated up to six departments, including Shipping and Receiving, Materials Transfers, RMAs, MRB, and Sales & Marketing Materials, ensuring smooth operations and exceptional customer experience
- Regulated the Internal Stockroom, innovated effective inventory control measures for a large Bill of Materials encompassing around 2500 SKUs, and conducted regular cycle-counting to maintain accuracy
- Facilitated seamless transfer of parts, finished goods, consumables, and R&D engineering test equipment into designated warehouse locations, optimizing organization and accessibility
- Conducted thorough reconciliation of inventory variances and discrepancies, utilizing root cause analysis and investigative techniques in identifying and resolving issues promptly
- Devised quarantine and inventory labeling procedures in compliance with regulatory standards, ensuring accurate tracking and traceability of products within the ERP system
- Key Achievements: Played a key role in non-conformance, batch records, and CAPA resolution, as well as regulatory compliance reporting, ensuring adherence to industry standards and regulations
- Successfully achieved ISO requirements, formulated necessary processes and procedures to meet certification standards
- Constructed and documented standard operating procedures for Receiving, Shipping, and Material Managing processes, ensuring consistency and efficiency in operations
- Successfully shipped out 568 customer orders within a month, ensuring timely delivery and customer satisfaction
- Received recognition as Employee of the Month for consistently demonstrating exceptional performance (Oct 2023)
Shipping Lead/Materials Coordinator/Inventory Specialist
Brondell, Inc
11.2020 - 07.2021
- Brondell is a sustainable producer of showers, bidets, toilets, and water filtration systems
- Strategized packages for shipping with efficiency, accuracy, and diligence
- Timely resolution of RMA's and customer returns resulted in improved customer satisfaction ratings.
Warehouse Supervisor & Fulfillment/Supply Chain & Inventory Control
AVI Systems
02.2018 - 04.2020
- AVI Systems provides quality audiovisual, unified collaboration, digital media, and broadcast technologies to users all over the US
- Monitored all aspects of outgoing and incoming inventory, overseeing the staging of audio-visual integration projects and materials and ensuring efficient and accurate distribution
- Generated packing lists and staged materials based on project numbers for customer installations, facilitating smooth handover to AVI installation personnel
- Spearheaded Quarterly and FYE Branch Inventory reporting, maintaining accurate and up-to-date records of inventory levels
- Fostered daily cycle counting, accurately counting to forty parts based on the parameters, most expensive revision, ensuring inventory accuracy, and identifying any discrepancies
- Fielded a diverse range of 3000 SKUs, including reconciling inventory discrepancies and conducting root cause analysis using the Q360 WMS
- Utilized forecasting techniques and procurement strategies to drive optimal inventory levels and meet customer demands
- Produced purchase order requisitions with vendors, considering lead times and establishing new accounts as needed
- Piloted set up and scheduled shipments with 3PL carriers, coordinating the implementation of Airway Bills, BOL ladings, and manifests for domestic shipments
- Mobilized set up of components, getting the IME, serialized codes off audio-visual components and pre -programming for technicians
- Set up server racks
- Collaborated with outside vendors, including Virgin Atlantic, Legrand and Crestron
Senior Materials Coordinator/Stockroom Lead/Lab Coordinator/Supply Chain Specialist/Procurement
Theranos, Inc
01.2013 - 02.2018
- Theranos was a privately held American corporation that was touted as a breakthrough health technology company
- Administered documentation processes, including commercial invoices, IATA, ECCN, EEI, Proforma Invoices, etc., ensuring compliance with international shipping Managed both international and domestic shipping of temperature-controlled laboratory and clinical blood samples
- Leveraged the Agile system to review, inspect, and meet revisions and Quality Assurance Standards ensuring high-quality standards were met
- Key Achievements: Outlined a logical organization system in the warehouse enhancing efficiency and accessibility
- Curated comprehensive Standard Operating Procedures (SOPs) or "Materials Processes" for Inventory Cycle Counting, Transfers, Shipping & Receiving, ensuring standardized practices and accuracy.
Logistics Supervisor/Inventory Specialist
Tesla Motor, TSLA
01.2006 - 01.2012
- Where I trained and guided, a team of six direct and indirect material handlers ensuring a highly skilled workforce and developed an efficient process that saved the company over $325K in inventory bottleneck losses.
Education
courses - Business Administration
Chabot College
Hayward, CALab Assisting/Phlebotomy Courses -
De Anza College
Cupertino, CAAPICS/CPIM proficiency in inventory control Forklift Certification -
Skills
- During last four leadership roles, guided materials management department to produce superior results against a backdrop of limited resourcing with respect to staffing, budgets, etc
- Consistently entrusted with broader functional responsibilities over EHS, facilities maintenance, etc after producing superior materials management deliverables and staff development
- Though materials management is often perceived as a back-office function ignored until a major failure with deliverables, I was twice celebrated with the Employee of the Month award, once, each at Bigfoot Medical/Abbott Labs and Theranos due to achievement of on-time delivery of critical materials amidst adverse and unpredictable circumstances
- I am known by colleagues for overseeing a function known for a strong customer-service orientation and reliability amidst stress-testing
- Technical skills:
- QMS (Quality Management System)
- CAPS Lance Inventory System
- FedEx, UPS, Shipstation, DHL, USPS Platforms
- QAD
- NetSuite, Microsoft Dynamics
- Oracle
- Q360
- Salesforce
- SAP
- MES WMS
- Microsoft Office Suite, including Excel Pivot Tables & Formulas, Data Analysis, KPIS, Metrics Reporting
Certification
Project Management Agile and Scrum Methodologies Warehouse Management Warehousing Facility Management Supply Chain Management Material Procurement & Distribution Order Scheduling Order Fulfillment Order Administration Freight Logistics Reverse Logistics 3PL Inventory Management Performance Management Process Improvements Quality Control Service Management Cost Management International Shipping & Customs Trade Compliance ISO 13490, ISO 9001, CGMP Standards DOT Hazardous Materials & IATA Requirements Research Skills Training & Development Data Entry Administrative Support
Additional Information
- CAREER Over 15 years of experience increasing the effectiveness, efficiency and capacity of the materials management function and staff using continuous improvement methodologies and sophisticated analytical tools to drive superior results amidst disruption and unpredictable circumstances.Possess a forward-thinking, optimistic temperament and work approach that creates a backdrop for reliability and high-quality collaboration within and outside the materials management team.
Timeline
Senior Material Handler & Stockroom Inventory Specialist/Materials Coordinator/Procurement
Bigfoot Biomedical/Abbott Laboratories
09.2021 - 03.2024
Shipping Lead/Materials Coordinator/Inventory Specialist
Brondell, Inc
11.2020 - 07.2021
Warehouse Supervisor & Fulfillment/Supply Chain & Inventory Control
AVI Systems
02.2018 - 04.2020
Senior Materials Coordinator/Stockroom Lead/Lab Coordinator/Supply Chain Specialist/Procurement
Theranos, Inc
01.2013 - 02.2018
Logistics Supervisor/Inventory Specialist
Tesla Motor, TSLA
01.2006 - 01.2012
courses - Business Administration
Chabot College
Lab Assisting/Phlebotomy Courses -
De Anza College
APICS/CPIM proficiency in inventory control Forklift Certification -
Project Management Agile and Scrum Methodologies Warehouse Management Warehousing Facility Management Supply Chain Management Material Procurement & Distribution Order Scheduling Order Fulfillment Order Administration Freight Logistics Reverse Logistics 3PL Inventory Management Performance Management Process Improvements Quality Control Service Management Cost Management International Shipping & Customs Trade Compliance ISO 13490, ISO 9001, CGMP Standards DOT Hazardous Materials & IATA Requirements Research Skills Training & Development Data Entry Administrative Support