MARK MIKKELSON

Talented International Claims Adjuster emphasizing effective time management cost control and mediation. Self-motivated and customer-focused. Experienced insurance professional with a 37-year career assessing properties, determining liabilities, and negotiating settlements. Detail-oriented, observant, and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care.

• LICENCING
• Province of Alberta – Adjuster Level I - Valid until June 2024
• Province of Nova Scotia Adjuster Level 3 - Valid until 2025
• Minnesota Non-Resident Adjusters License – 2005 - 2007.
• Florida Non-Resident Adjusters License 2005 – 2007.
• National Flood Insurance Program Certified 2006
• Handle mediation and appraisal demand files in front of the Superintendent of Insurance for the State of Florida on behalf of a major property and casualty company, attending mediation conferences with insureds and Public Adjusters to attempt to settle coverage or estimate disputes.
• Extensive knowledge of property losses exceeding $500,000.00 both in commercial and personal property. Extensive knowledge in Commercial General Liability Policy losses including bodily injury, property damage, personal injury, and environmental pollution.
• Attend court and settlement conferences on behalf of the insurance company in Canada and the U.S., regarding pollution liability losses.
• MANAGEMENT EXPERIENCE
• Designed, created, implemented, and supervised a catastrophe management plan for a major utility company when an error caused a large property damage claim for 500 + claimants.
• Supervising catastrophe adjusting staff at various storm locations, ensuring that proper work product is being submitted, training staff in scoping property losses, and writing accurate estimates and denials for non-covered items. Trained insurance company’s staff catastrophe adjusters in inspection, scoping, and handling of disaster claims.