Mark Melnyk
Customer Assistant
Toronto,ON
Summary
Dedicated and customer-focused Customer Assistant with a strong passion for sports, fitness, and nutrition. Experienced in providing exceptional service and product guidance in a retail environment, specializing in sports nutrition. Skilled in effectively communicating with customers to understand their needs and recommend suitable products to support their fitness goals. Proven ability to maintain a clean and organized store while efficiently processing transactions. Seeking to leverage my knowledge and enthusiasm to contribute positively to a dynamic sports nutrition store team.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Athletics Student Ambassador
George Brown College Casa Loma Campus
09.2022 - Current
- Collaborated effectively with other student organizations to promote joint initiatives that benefited the entire campus community.
- Produced and distributed brochures, newsletters and press kits.
- Mentored students to increase satisfaction and help engage in campus life.
Customer Service Representative
Megamass UA
01.2021 - 09.2021
- Provided primary customer support to internal and external customers.
- Greet customers warmly and ascertain their needs.
- Provide accurate information and guidance on a wide range of sports nutrition products, including protein powders, supplements, vitamins, and dietary products.
- Assist customers in finding products that align with their fitness goals and dietary preferences.
- Educate customers on the benefits and proper usage of various sports nutrition products.
- Handle customer inquiries and resolve issues promptly and courteously.
- Process transactions accurately using the point-of-sale (POS) system.
- Maintain a clean and organized store environment, including shelving, displays, and product areas.
- Receive and stock merchandise, ensuring products are correctly labeled and displayed.
- Collaborate with team members to achieve store sales targets and objectives.
- Stay informed about industry trends, new products, and competitor offerings.
- Uphold store policies and procedures, including health and safety protocols.
Education
Advanced Diploma - Construction Management
George Brown College
Toronto, ON 05.2001 -
High School Diploma -
Gymnazium 4
Ukraine, Chernivtsi 05.2001 -
Skills
Timeline
Athletics Student Ambassador
George Brown College Casa Loma Campus
09.2022 - Current
Customer Service Representative
Megamass UA
01.2021 - 09.2021
Advanced Diploma - Construction Management
George Brown College
05.2001 -
High School Diploma -
Gymnazium 4
05.2001 -
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