Mark Martineau
Tillsonburg,ON
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Seasoned Assistant Manager with comprehensive knowledge in team leadership, project management, and operational procedures. Strong ability to lead diverse teams, handle multiple tasks simultaneously, and deliver high-quality customer service. Successful track record of improving efficiency, increasing productivity, and driving customer satisfaction in previous roles. Possess strong interpersonal skills, problem-solving abilities, and decision-making prowess that drive business success.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Assistant Manager
Vanderwerfs independent
Port Elgin, Ontario
04.2021 - Current
- Managed customer service inquiries and complaints in a timely manner.
- Ensured compliance with safety regulations and company policies.
- Communicated regularly with customers to gain insights into their needs.
- Organized training sessions for new hires to familiarize them with the workplace environment.
- Established processes for monitoring customer satisfaction levels.
- Resolved conflicts between team members in an effective manner.
- Coordinated with other departments to ensure smooth flow of operations.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Assigned work and monitored performance of project personnel.
- Recruited and trained new employees to meet job requirements.
Meat Cutter
Trembletts independent
Ingersoll, Ontario
05.2016 - 04.2021
- Cleaned work areas including counters, floors, walls and equipment using safe sanitizing solutions.
- Provided assistance in training new employees in proper use of meat cutting tools.
- Restocked butcher paper rolls onto spindles located around the work area.
- Prepared special orders from customers that required specific cuts or trimming techniques.
- Operated a variety of meat cutting machines such as saws, slicers, grinders and tenderizers.
- Weighed meats for sale at the service counter or pre-packaged for sale in the retail market.
- Operated wrapping machines to package meats for sale in the store or for customers' orders.
- Performed basic maintenance tasks on meat cutting equipment such as cleaning blades.
- Assisted customers with selecting cuts of meat based on their individual needs.
- Adhered to food safety regulations regarding storage temperatures and sanitation protocols.
- Checked expiration dates on packages of meat prior to stocking them on shelves or counters.
- Followed all safety procedures when handling sharp knives and other cutting tools.
- Cut, trimmed, boned and ground beef, pork, veal, lamb and poultry for sale in the retail market.
- Processed beef, pork and bison for freezer storage.
- Closely monitored display and refrigerator temperatures to ensure safety and quality of products.
- Enforced approved safety codes and cultivated orderly and systematic environment.
- Supplied and trained personnel on matters of cleanliness, client interactions and various types of meat cuts.
- Expertly deboned and trimmed meats with precision to minimize waste.
- Followed emergency procedures in event of workplace accidents.
- Demonstrated knowledge of various meat cuts and recommended cooking techniques to customers.
- Cut meat efficiently by breaking product down into sub-primal and retail cuts.
- Complied with federal, state and local sanitation regulations and department procedures.
- Monitored storage conditions, including temperature controls, to prevent spoilage.
- Engaged with customers to understand their needs, providing recommendations for meat selection and preparation.
- Managed inventory, ensuring freshness and quality of meat products.
- Processed sides of beef, whole pigs, chickens and other animals to separate into individual cuts.
- Skillfully operated cutting tools and machinery to trim, slice, and cut meat according to customer specifications.
- Trained employees on safety and protective clothing guidelines to minimize injuries.
- Prepared specialty meat products, such as sausages, ham, and cured meats.
- Coordinated with suppliers to order stock based on demand and seasonal trends.
- Maintained fully stocked retail shelves while rotating perishable products to prevent expiration and waste.
- Utilized knowledge of animal anatomy to efficiently break down carcasses into retail cuts.
- Offered meaningful advice to customers regarding meat preservation and cooking methods.
- Monitored employee use of machinery mincers, slicers and sausage fillers.
- Trained new employees on cleanliness, client engagement strategies and various types of meat cuts.
- Properly stored meat to decrease waste and increase product freshness span.
- Used skewers and twine to shape, lace and tie roasts.
General Laborer
TFT Global
Ingersoll, Ontario
07.2014 - 07.2015
- Loaded and unloaded materials onto trucks for delivery to job sites.
- Inspected tools and equipment for proper functioning prior to use.
- Removed debris from construction sites and disposed of it properly.
- Performed general maintenance duties such as painting walls or installing insulation.
- Unloaded building supplies from delivery trucks using forklifts or cranes.
- Followed instructions from supervisors regarding specific tasks that needed to be completed.
- Cleaned up job sites after completion of projects.
- Participated in company training sessions to improve skills and boost process knowledge.
- Reported safety violations to supervisor to reduce risks and accidents.
- Gained independent working skills and guided and mentored less experienced team members.
Education
GED -
Glendale High School
Tillsonburg, ON04-2013
Skills
- Cost Reduction
- Recruiting and interviewing
- Sales monitoring
- Operations Management
- Forklift Operation
- Inventory Counts
- Team Player
- First Aid Certified
- Warehouse Management
- OSHA Workplace Safety
- Warehouse Operations
- Lifts up to 50 pounds
- Teamwork and Collaboration
- Warehouse Safety
- General laborer
Languages
English
Full Professional
Certification
Fork lift operator
Food safety handlers course
Timeline
Assistant Manager
Vanderwerfs independent
04.2021 - Current
Meat Cutter
Trembletts independent
05.2016 - 04.2021
General Laborer
TFT Global
07.2014 - 07.2015
GED -
Glendale High School