Mark Mann
Hemet
Summary
Dynamic professional with a strong work ethic and proven customer service skills, honed at Home Depot. Recognized for enhancing workplace safety and ensuring customer satisfaction. Adept in supply management and problem-solving, consistently delivering positive experiences and maintaining operational efficiency. Committed to excellence and reliability in all tasks undertaken.
Developed strong interpersonal and organizational skills in fast-paced environment. Demonstrated ability to manage time efficiently and maintain high standard of cleanliness and order. Seeking to transition into new field, leveraging skills in customer service and problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Porter 1
Deployed Resources
11.2023 - 03.2025
- Assisted with daily operations to ensure efficient facility management.
- Coordinated inventory control and maintained cleanliness of designated areas.
- Operated equipment for material handling and waste disposal tasks.
- Implemented safety protocols to enhance workplace safety standards.
- Increased workplace safety by immediately reporting potential hazards.
- Responded promptly to service requests, ensuring timely resolution of issues.
- Supervised supplies in inventory and submitted reorder requests.
- Assisted Government Workers with any requests and issues in a timely manner.
Sales Associate
Home Depot
08.2022 - 04.2023
- Assisted customers in product selection and provided expert advice on home improvement projects.
- Maintained inventory accuracy through regular stock checks and organized merchandise displays.
- Operated point-of-sale system efficiently to process transactions and handle customer inquiries.
- Collaborated with team members to ensure store cleanliness and organization standards were met.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Resolved customer complaints promptly, ensuring positive experiences and repeat business opportunities.
- Supported sales initiatives by promoting seasonal products and special offers to customers.
- Participated in training sessions to improve product knowledge and sales techniques continuously.
Education
High School Diploma -
Montgomery Highschool
3250 Palm Ave, San Diego, CA 9215411-2020
Skills
- Customer service
- Strong work ethic
- Problem-solving
- Clean driving record
- Worksite safety
- Ensuring customer satisfaction
- Reliability and punctuality
- Critical thinking
- Facility cleaning
- New employee training
- Initiative and Self-motivation
- Supply management
Accomplishments
- Supervised team of 5 staff members.
- Documented and resolved Inventory Overstock issues In Store which led to customers finding what they need, and making space for new product.
Certification
- Computer Arts and general computing Training - 2016-2020
- Ballymore, safety equipment, and powertool Training - 2022-2023
Languages
English
Native or Bilingual
Timeline
Porter 1
Deployed Resources
11.2023 - 03.2025
Sales Associate
Home Depot
08.2022 - 04.2023
High School Diploma -
Montgomery Highschool