Mark Malab
Toronto
Summary
Experienced Ramp Agent with a solid background in maintaining high safety standards and efficiently handling ground support equipment. Demonstrated strong teamwork and problem-solving skills in fast-paced environments. Well-prepared for this role as an aviation professional, with a strong focus on operational efficiency and safety. Skilled in cargo handling, aircraft guiding, and executing ground service protocols. Valued team player known for reliability and adaptability in dynamic environments. Proficient in communication, problem-solving, and maintaining compliance with industry standards.
Overview
7
7
years of professional experience
Work History
Ramp Agent
Alliance Group International
12.2024 - Current
- Guided aircraft into and out of parking positions using hand signals.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over daily flights.
Ramp Agent
Menzies Aviation
09.2024 - Current
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Connected electrical power unit and hoses to aircraft.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over daily flights.
Concierge
Westdale Properties
03.2024 - 07.2024
- Managed the day-to-day operations of the concierge desk
- Utilized problem solving skills to identify solutions for various issues related to concierge duties
Commercial Cleaner
Maintenance in Dexterra
07.2022 - 11.2022
- Maintained a clean, safe environment by sweeping, mopping, vacuuming, dusting and sanitizing surfaces
- Cleaned building floors by sweeping, mopping, and vacuuming
- Emptied trash can and recyclables into disposal areas
Aircraft Groomer
DELTA FACILITY MAINTENANCE CORP
12.2020 - 08.2021
- Lifted up to50 pounds of equipment safely without injury or incident
- Reported any discrepancies found during inspection process immediately to supervisor
- Provided assistance in restocking items inside cabin such as blankets, pillows, drinks and snacks for passengers' comfort
Aircraft Groomer
AVEX FLIGHT SUPPORT
04.2018 - 05.2019
- Applied knowledge of FAA regulations to complete tasks accurately and efficiently
- Disposed waste material properly according to established guidelines
- Stocked supplies necessary for cleaning duties such as sponges, towels, rags
Skills
- Clear Communication
- Multitasking
- Customer Service
- Proactive attitude
LANGUAGES
English
Fluent
Timeline
Ramp Agent
Alliance Group International
12.2024 - Current
Ramp Agent
Menzies Aviation
09.2024 - Current
Concierge
Westdale Properties
03.2024 - 07.2024
Commercial Cleaner
Maintenance in Dexterra
07.2022 - 11.2022
Aircraft Groomer
DELTA FACILITY MAINTENANCE CORP
12.2020 - 08.2021
Aircraft Groomer
AVEX FLIGHT SUPPORT
04.2018 - 05.2019
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