- Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
- To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
- Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
- Well-qualified Training Specialist adept at planning and implementing onsite and remote training programs. Authoritative and clear communicator with enthusiastic style and insightful approach.
Hi, I’m
Mark Luna
Gatineau,QC
Summary
Overview
15
years of professional experience
Work History
JT International Philippines Inc
Territory Development Leader
06.2022 - 08.2023
Job overview
- Visited customer sites to deliver sales presentations and demonstrate products or services.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Chaired weekly meetings with executive leadership to identify opportunities for improvement, establish milestones, and tailor products to individual markets.
- Led development teams in building system, data and application-level interfaces and functional relationships
- Collaborated with product specialists to understand requirements and align business processes to product features and capabilities
- Determined and implemented innovative and industry best practices using modern designs and tools
- Created process and delivery improvements to reduce build cycle time
JT International Philippines Inc
Consumer Field Marketing Executive
05.2019 - 06.2022
Job overview
- Planned and executed events and marketing programs to increase qualified leads.
- Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
- Engaged, informed and supported staff on media and marketing outcomes.
- Launched marketing activities for new product lines and market penetration.
Fresenius Medical Care Phils. Inc
Customer Development Specialist
11.2018 - 05.2019
Job overview
- Provided excellent customer service and provided answers to client questions within set standards.
- Utilized inbound and outbound telephone techniques to solidify and build client relationships.
- Worked with multiple screens and programs to resolve customer issues.
- Worked cross-functionally with various members
Nestle Philippines Inc
Key Accounts Specialist
08.2016 - 08.2018
Job overview
- Liaised with sales, marketing and customer service teams to support smooth account management operations.
- Set up new customer accounts and updated existing profiles with latest information.
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Completed routine and complex account updates to resolve problems.
AstraZeneca Pharmaceuticals Philippines Inc
Professional Medical Representative
08.2011 - 08.2016
Job overview
- Analyzed market to identify new opportunities and strengthen relationships with hospitals, medical centers and primary provider physicians.
- Arranged appointments with doctors, pharmacists and medical teams to raise awareness of latest product launches.
- Conducted research to stay up-to-date with industry trends, prices and market competition.
- Conducted routine product demonstrations to verify proper utilization and improve patient outcomes.
TeleTech Lipa
Customer Service Representative
01.2011 - 07.2011
Job overview
- In-Bound/Outbound Sales BPO
San Antonio Medical Center
Nurse
Emergency Room Nurse
08.2010 - 11.2010
Job overview
- Educated family members and caregivers on patient care instructions.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Implemented care plans for patient treatment after assessing physician medical regimens.
- Performed frequent checks on life support equipment and made necessary adjustments to preserve optimal patient conditions.
San Jose District Hospital
Nurse
Operating Room Nurse
11.2008 - 08.2010
Job overview
- Educated family members and caregivers on patient care instructions.
- Conveyed treatment options, diagnosis information and home care techniques to patients and caregivers to continue care consistency.
- Implemented care plans for patient treatment after assessing physician medical regimens.
Education
Lyceum of The Philippines UniversityBatangas, Philippines
Bachelor of Science from Nursing
03.2008
University Overview
Skills
- Advanced
- Key Accounts Management
- Leadership Selling Skills
- Essential Selling Skills
- Presentation skills
- People Management
- Budget planning
- Strategic sales planning
- Consumer field marketing analysis
- Consumer buying Behavior analysis
- Consumer segmentation
- Trade segmentation
- Intermediate
- Microsoft office, Basic Computer Troubleshooting, Marketing Plan
- Power BI, SAP, Data analytics Nielsen Data, channel planning, route to market planning
- Languages
- Proficiency level: 0 - Poor, 10 - Excellent
- Language
- Spoken Written
- Filipino (Primary)
- 9 9
- English
- French
- 8 8
- About Me
- Gender
- Male
- Age
- 34 years
Accomplishments
Accomplishments
- Area Sales Manager
- JT International Philippines inc
- Arvin Alba
- Consumer Strategy Manager
- JT International Philippines inc
- Carmina Florentino-Reyes https://www.facebook.com/carmina.florentinoreyes
- Line Manager
- Nestle Philippines Inc.
Timeline
Territory Development Leader
JT International Philippines Inc
06.2022 - 08.2023
Consumer Field Marketing Executive
JT International Philippines Inc
05.2019 - 06.2022
Customer Development Specialist
Fresenius Medical Care Phils. Inc
11.2018 - 05.2019
Key Accounts Specialist
Nestle Philippines Inc
08.2016 - 08.2018
Professional Medical Representative
AstraZeneca Pharmaceuticals Philippines Inc
08.2011 - 08.2016
Customer Service Representative
TeleTech Lipa
01.2011 - 07.2011
Nurse
Emergency Room Nurse
San Antonio Medical Center
08.2010 - 11.2010
Nurse
Operating Room Nurse
San Jose District Hospital
11.2008 - 08.2010
Lyceum of The Philippines University
Bachelor of Science from Nursing
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