Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Mark Lewis

St. Catharines,ON

Summary

Dynamic and results-oriented professional with extensive experience in the food industry, notably at Tim Hortons, where I mastered glazing expertise and sanitation practices. Demonstrated ability to enhance customer satisfaction through meticulous attention to food safety and presentation. Skilled in problem-solving and time management, contributing significantly to workplace efficiency and product quality.

Overview

18
18
years of professional experience

Work History

Donut Baker

Tim Hortons
12.2022 - Current
  • Reduced waste by properly storing unused ingredients and dough, contributing to cost savings for the bakery.
  • Prepared and produced quality products to meet or exceed customer and company expectations.
  • Increased customer satisfaction by maintaining a clean and organized work environment, ensuring food safety standards were met.
  • Developed expertise in various dough types for specialty donuts such as yeast-raised, cake, filled, and gluten-free options.
  • Baked, decorated and displayed donuts per guidelines.
  • Kept workstation and area around workstation neat and clean.
  • Lifted and carried heavy materials.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Trained new staff on food preparation and safety procedures.
  • Followed food safety practices and sanitation guidelines.

Sanitation Technician

Tweed Farms
07.2018 - 12.2021
  • Mixed required chemicals according to procedures to form cleaning solutions, completing chemical concentration monitoring as described in procedural manual.
  • Participated in ongoing training programs to stay current on industry best practices and emerging technologies related to sanitation processes.
  • Streamlined workflow by organizing tools and supplies in an easily accessible manner for fellow technicians.
  • Completed accurate inventory counts and kept equipment and chemical storage areas clean and tidy, following policies in storing chemicals and safety equipment properly.
  • Ensured timely completion of sanitation tasks, contributing to overall production efficiency.
  • Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
  • Cleaned certain pieces daily and maintained weekly, monthly, and semi-annual procedures for less critical lines.

Laboriur

Bayview Flowers - Jordan Station
03.2014 - 01.2018
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Roven Road Greenhouse
02.2013 - 11.2013
  • Duties included: setting out and spacing plants, watering, filling pots with soil in preparation for planting, putting stickers on plants for shipping, cleaning, and packing and shipping of plants

Home Renovations and construction
03.2010 - 01.2013
  • Duties included: helping in remodelling of houses and rooms, painting, construction of one entire house

Thorold Lumber
09.2006 - 02.2010
  • Duties included: stocking shelves, ordering stock, working cash, serving customers, sweeping and mopping

Education

Biology, History

Brock University
01.1996

Journalism Diploma -

Niagara College
01.1988

Skills

  • Glazing expertise
  • Baking science
  • Frying techniques
  • Sanitation practices
  • Food presentation
  • Product rotation
  • Temperature monitoring
  • Consistency maintenance
  • Food safety
  • Problem-solving
  • Time management
  • Cleaning and sanitizing
  • Organizational skills

Languages

English
Native or Bilingual

References

  • Rick Vanderende, Owner, Roven Road Greenhouse
  • Mike Vanderende, Supervisor, Roven Road Greenhouse

Timeline

Donut Baker

Tim Hortons
12.2022 - Current

Sanitation Technician

Tweed Farms
07.2018 - 12.2021

Laboriur

Bayview Flowers - Jordan Station
03.2014 - 01.2018

Roven Road Greenhouse
02.2013 - 11.2013

Home Renovations and construction
03.2010 - 01.2013

Thorold Lumber
09.2006 - 02.2010

Biology, History

Brock University

Journalism Diploma -

Niagara College

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Mark Lewis