Mark Krenzler
Surrey,Canada
Summary
Experienced public service professional with a strong background in administrative law, regulatory compliance, and decision-making across both immigration and corrections sectors. As a Program Advisor with the BC Provincial Nominee Program, assessed complex immigration applications and rendered legally sound decisions in alignment with provincial and federal policy frameworks. Previously, as a Correctional Officer with BC Corrections, applied institutional regulations and legal standards to ensure due process and fair treatment of incarcerated individuals. Proven ability to interpret legislation, conduct investigations, and issue decisions that uphold procedural fairness and administrative justice. Skilled in stakeholder engagement, risk management, and navigating sensitive, high-stakes environments with professionalism and integrity.
Overview
9
9
years of professional experience
Work History
Program Advisor - Provincial Nominee Program
Immigration Programs Branch
12.2022 - Current
- Interpreted and applied provincial and federal immigration policies, regulations, and program criteria to assess applications for nomination under the BC PNP.
- Conducted thorough reviews and assessments of nominee applications, ensuring decisions were consistent with legislation, policy intent, and procedural fairness.
- Prepared written decisions, letters, and documentation that clearly communicated rationale and upheld administrative law principles, including procedural fairness and natural justice.
- Advised clients, employers, and stakeholders on program requirements, application processes, and policy updates, promoting transparency and compliance.
- Delivered presentations and briefings to internal and external stakeholders on program updates, trends, and best practices in economic immigration.
Assistant Deputy Warden (Temporary Assignment)
BC Corrections
04.2019 - 10.2019
- Special project assignment to research, present, and implement recruitment and retention initiatives within the branch
- Fostered a culture of continuous improvement by regularly reviewing and updating policies, procedures, and practices based on changing needs and trends in the field.
- Prepared reports, position papers, legal documents and correspondence.
- Assisted in recruitment efforts to hire qualified individuals committed to upholding organizational values while delivering exceptional service in their roles as correctional officers or administrators.
Correctional Officer
BC Corrections
11.2016 - 04.2019
- I applied administrative law principles to manage incarcerated individuals within correctional facilities, ensuring that institutional policies complied with legal and regulatory standards. My work involved conducting investigations into rule violations, interpreting and enforcing administrative regulations, and issuing decisions consistent with due process requirements. I routinely navigated complex legal frameworks to protect the rights of incarcerated individuals, resolve disputes, and ensure fair and lawful outcomes in accordance with established administrative procedures.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
- Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
Field Operations Supervisor (Temporary Position for 2016 Census)
Statistics Canada
03.2016 - 08.2016
- Supervised a team of 11 direct reports and 300+ enumerators conducting door-to-door census data collection, ensuring adherence to confidentiality protocols and operational standards set by Statistics Canada.
- Planned and coordinated fieldwork activities within assigned geographic areas, including staffing, training, scheduling, and performance monitoring of field employees.
- Monitored progress and data quality through regular reporting and audits, ensuring timely completion of enumeration targets and accurate data submission.
- Resolved complex field issues, including non-response follow-ups and public resistance, by applying communication strategies and knowledge of census procedures.
- Delivered training sessions and provided ongoing guidance to field staff on enumeration procedures, data integrity, and compliance with federal legislation.
Education
Bachelor of Arts - Geography, English
University of British Columbia
05.2008
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Justice Institute of British Columbia
01.2019
Skills
- Administrative decision-maker
- Instructional facilitator
- Performance-focused
- Effective communicator
- Insightful analyst
- Public policy advisor
- Case management specialist
Accomplishments
- 2018 B.G. Robinson Award for Personal Excellence in Corrections - Justice Institute of B.C.
- Employee of the Month - Surrey Pre-Trial Services Centre - October 2018
Languages
English
Native or Bilingual
French
Limited Working
Timeline
Program Advisor - Provincial Nominee Program
Immigration Programs Branch
12.2022 - Current
Assistant Deputy Warden (Temporary Assignment)
BC Corrections
04.2019 - 10.2019
Correctional Officer
BC Corrections
11.2016 - 04.2019
Field Operations Supervisor (Temporary Position for 2016 Census)
Statistics Canada
03.2016 - 08.2016
Bachelor of Arts - Geography, English
University of British Columbia
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Justice Institute of British Columbia
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