Mark Kinyon
Sacramento
Summary
Detail-oriented professional with a strong background in customer service and technical troubleshooting. Proven ability to enhance operational efficiency and train staff effectively.
Overview
26
26
years of professional experience
Work History
bartender
Bento Box Restaurant
Sacramento
03.2019 - 02.2022
- Crafted and served signature cocktails and beverages, enhancing customer experience.
- Managed inventory and restocked supplies, ensuring bar operations ran smoothly.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Prepared and served a variety of cocktails and beverages to customers.
- Engaged with guests and took orders, delivering personalized customer service.
Network Technician
network design communications
San Jose
10.2022 - 07.2005
Technician
local 340
Sacramento
05.2003 - 01.2005
- Conducted routine inspections to ensure equipment functionality.
- Collaborated with team members to optimize repair processes, improving turnaround time.
- Implemented safety protocols during maintenance activities.
- Trained new technicians on equipment operation, enhancing team readiness.
- Managed inventory of tools and supplies to ensure operational efficiency.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Utilized a variety of hand tools including soldering irons, screwdrivers, pliers, cutters, wire strippers and crimpers.
Lead Technician
Global Network Solutions
Sacramento
03.1999 - 02.2002
- Configured and installed network equipment for efficient connectivity.
- Monitored network performance to identify and troubleshoot issues.
- Assisted in the implementation of security protocols for data protection.
- Collaborated with team members to upgrade existing network systems.
- Provided technical support to users for network-related inquiries.
- Documented network configurations and changes for reference and compliance.
- Conducted regular maintenance checks on hardware and software components.
- Trained new staff on basic network operations and troubleshooting techniques.
- Set up and installed network cabling infrastructure.
Network Technician
Y Communications & Consulting
Roseville
02.1996 - 03.1999
- Monitored network performance, identifying and troubleshooting issues to maintain optimal connectivity.
- Configured and installed network equipment for efficient connectivity.
- Resolved routing, wireless and other network-related issues.
- Analyzed network issues, developing fixes and troubleshooting problems to maintain organizational effectiveness.
- Tested and evaluated network systems to eliminate problems and make improvements.
- Documented network configurations and changes for reference and compliance.
- Conducted regular maintenance checks on hardware and software components.
- Set up and installed network cabling infrastructure.
- Installed and managed connected hardware and application components to assure nonstop environment operations.
- Assisted in implementing security protocols, enhancing data protection and integrity.
- Collaborated with team members to upgrade existing network systems.
- Provided technical support to users for network-related inquiries.
- Trained new staff on basic network operations and troubleshooting techniques.
- Terminated Cat6 cable connectors and modular plugs.
- Communicated technical information in clear terms, facilitating understanding for non-technical individuals.
Education
High School Diploma -
Yuba City High School
Yuba City, CA06-1994
Timeline
Network Technician
network design communications
10.2022 - 07.2005
bartender
Bento Box Restaurant
03.2019 - 02.2022
Technician
local 340
05.2003 - 01.2005
Lead Technician
Global Network Solutions
03.1999 - 02.2002
Network Technician
Y Communications & Consulting
02.1996 - 03.1999
High School Diploma -
Yuba City High School