Mark Jones
San Ramon
Summary
Resourceful Escrow Assistant highly productive in completing tasks efficiently and on time. Possess specialized skills in document preparation, funds distribution, and communication management. Excel at problem-solving, teamwork, and adaptability, ensuring smooth transaction processes for all parties involved.
Overview
8
8
years of professional experience
Work History
Escrow Assistant
Bay Area Escrow Services
San Ramon
08.2021 - Current
- Assisted clients with escrow documentation and transaction processes.
- Coordinated communication between buyers, sellers, and agents during transactions.
- Prepared escrow files and maintained organized records for all transactions.
- Facilitated the disbursement of funds according to escrow agreements.
- Responded to client inquiries and provided timely updates on transaction status.
- Collaborated with team members to ensure smooth workflow during busy periods.
- Reviewed legal documents for accuracy and completeness prior to closing.
- Managed scheduling of appointments for closings and client meetings effectively.
- Monitored progress of each transaction from beginning to end ensuring timely completion.
- Collaborated with team members to ensure all aspects of an escrow are completed accurately.
- Put together closing statements for buyer and seller review.
- Maintained accurate records of all escrow accounts and transactions.
Veterinary Technician
Bishop Ranch Veterinary Center & Urgent Care
San Ramon
03.2019 - 05.2021
- Assisted veterinarians during examinations and surgical procedures.
- Educated pet owners on proper care and treatment protocols.
- Maintained cleanliness and organization of treatment areas.
- Provided compassionate care to animals in clinic settings.
- Prepared and administered medications and vaccines as prescribed by veterinarian.
- Dispensed prescription medications upon request from veterinarians.
- Performed physical examinations and recorded weight, temperature and other vitals.
Assistant Manager
Peets Coffee And Tea
San Ramon
10.2017 - 03.2019
- Assisted in training new staff on customer service protocols.
- Managed daily inventory for coffee and tea products.
- Supported marketing initiatives by promoting seasonal beverage offerings.
- Ensured compliance with health and safety standards in the workplace.
- Oversaw cash handling procedures during shift changes and transactions.
- Managed customer service inquiries and complaints in a timely manner.
- Supervised daily operations including scheduling shifts, assigning duties.
Skills
- Bulk sale Processing CDTFA, EDD, FTB, Recorded Notice etc
- Fund disbursement/ EMD Deposits
- Transaction coordination
- Client relationship management
- Record maintenance
- Order processing
- Liquor license transfer processing
- Closing coordination
- Excel at getting new business
- Networking
- Professionalism
- Customer service
- Adaptability and flexibility
Accomplishments
- Rose A Scholarship from CEA (California Escrow Association)
Affiliations
- Love attending chamber events & business mixers for networking.
Timeline
Escrow Assistant
Bay Area Escrow Services
08.2021 - Current
Veterinary Technician
Bishop Ranch Veterinary Center & Urgent Care
03.2019 - 05.2021
Assistant Manager
Peets Coffee And Tea
10.2017 - 03.2019