Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Mark Ibrahim

Ottawa,Canada

Summary

Enrolled student currently studying and looking for an internship opportunity to gain experience. Highly motivated and eager to learn new skills and techniques to expand knowledge and contribute to the success of the organization. Ability to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with the company.

Overview

3
3
years of professional experience

Work History

Sales Team Leader

Bright Solutions - Rogers
Ottawa, Ontario
05.2025 - Current
  • Expanded the company's customer base and cemented its market presence by implementing strategic sales plans.
  • Up-sold and cross-sold products effectively, driving sales, and increasing revenue.
  • Worked closely with high-profile customers needing special assistance to resolve complaints and develop customized solutions that meet unique requirements.
  • Set ambitious sales goals, and motivate strong performance to keep the team growing.

Team Leader

Dollarama
10.2022 - Current
  • Sold products to customers by explaining product features and benefits
  • Assisted with inventory by identifying and marking items for removal from shelves or storage areas
  • Greeted visitors upon arrival and directed guests to appropriate facility locations
  • Troubleshot minor problems and reported larger technical issues
  • Operated cash register to process cash, check and credit transactions
  • Answered phone calls from potential customers to direct to appropriate products or departments
  • Time Management
  • Money Management
  • Multitask

Education

Bachelor of Science - Kinesiology

University of Ottawa
Ottawa
06-2028

High School Diploma -

Immaculata High School
Ottawa, ON
06.2024

Skills

  • Shift scheduling
  • Cash handling
  • Team supervision
  • Employee training
  • Verbal and written communication
  • Staff education and training
  • Employee evaluation
  • Leadership

Languages

English - Native

Arabic - Native

References

References from my current store manger, assistant store manger, and formal store manger are ready per request.

Timeline

Sales Team Leader

Bright Solutions - Rogers
05.2025 - Current

Team Leader

Dollarama
10.2022 - Current

Bachelor of Science - Kinesiology

University of Ottawa

High School Diploma -

Immaculata High School

Similar Profiles

CREATE PROFILE
Mark Ibrahim