Mark is a seasoned paramedic and with nearly 30 years of experience, including over 20 years as a Critical Care Paramedic. He brings a strong track record in clinical excellence and operational leadership, with clinical experience in remote arctic and austere desert operations-overcoming challenges such as limited resources, extreme weather, and culturally sensitive care delivery. Mark has held strategic roles including Medical Operations Manager and Manager of Paramedic Practice, and led teams alongside US SOCOM Special Forces in Yemen. Currently serving in a management role at Bayshore Northern Staffing, Mark combines his deep field expertise with a focus on team development, quality improvement, and sustainable healthcare delivery-all while now enjoying more time at home in Thunder Bay.
Overview
30
30
Years of professional experience
22
22
Years as a Critical Care Paramedic
Work History
Manager of Paramedic Practice
Bayshore Northern Staffing
03.2024 - Current
Participate in the development and implementation of Bayshore's paramedic agency program.
Partner with federal and provincial governing bodies to align with their requirements, ensuring staff clearly understand and consistently meet or exceed guidelines, regulations, and expectations.
Manage and streamline 24/7 OEMS project operations, including on-boarding, scheduling, payroll approval, equipment procurement, and personally staffing clinics as necessary.
Work closely with multiple departments to coordinate hiring, orientation, travel, and contract fulfillment to the satisfaction of all parties.
Project Manager
24/7 Occupational Emergency Medical Services
05.2024 - 05.2025
Led cross-functional teams to manage project timelines and deliverables effectively.
Managed stakeholder expectations through regular updates and strategic planning sessions, ensuring alignment with organizational goals.
Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
Established effective communication among team members for enhanced collaboration and successful project completion.
Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Advanced Care Clinical Paramedic
Advanced Medical Solutions / Government of Nunavut
01.2022 - 03.2024
Worked effectively in fast-paced environments.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Worked well in a team setting, providing support and guidance.
Demonstrated respect, friendliness and willingness to help wherever needed.
Manager and Critical Care CASEVAC Medic
Total Response Solutions Canada
11.2018 - 12.2020
Played a crucial contractor role in supporting the United States Department of Defense Special Operations Command (SOCOM) by providing SAR and Casevac services in the Arabian Peninsula.
Initially served as a critical care flight paramedic and was later promoted to team lead and medical operations manager.
Currently continuing with TRS as a Medical Operations Manager and liaison on medical undertakings.
Critical Care Flight Paramedic
Advanced Medical Solutions
11.2016 - 11.2018
Provided critical care services on extended flights, delivering vigilant care to a diverse patient population in remote communities in the Northwest Territories and Nunavut.
Responded to emergencies on fixed wing, rotary wing, and float plane configurations.
Ensured competent and compassionate care for residents in remote settings.
Critical Care Flight Paramedic
Canadian Helicopters EMS / Ornge
01.2002 - 01.2016
Demonstrated excellence as a critical care flight team member on both rotary and fixed wing aircraft.
Acted as a union representative and Joint Health and Safety committee member, actively involved in program development and implementation.
Fostered a professional and supportive work environment and encouraged a learning culture among peers.
Served as a Community Paramedic in Nunavut health centers, providing a wide range of medical services within the scope of practice outlined by the Government of Nunavut.
Conducted assessments, investigations, treatments, prescriptions, and follow-up care for patients with varying needs.
Collaborated with other healthcare professionals, participated in Search and Rescue operations, and contributed to program development and staff training.
Education
Critical Care Paramedic Certification - Prehospital Medicine
Sunnybrook Flight Paramedic Academy
Toronto
07.2001 - 01.2003
Advanced Care Paramedic Certification -
Michener Institute
01.2000
Ambulance and Emergency Care Certificate - undefined
Humber College
01.1995
Skills
30 years of paramedic experience, with rotor, fixed wing, austere, clinical, and land EMS
Manager of Paramedic Practice with Bayshore developing and implementing their Agency Paramedic Program
TRS Medical Operations Manager and Team Lead for US SOCOM Special Forces - Operation Enduring Freedom
Clinical Paramedic in Community Health Clinics throughout Nunavut
Over 20 years of experience as a Critical Care Paramedic
Proven track record in program development and facilitation
Additional Information
Developed training and review programs for military personnel and their units., Created education and simulation programs for multiple international contracts with TRS Canada., Presented talks and workshops on various subjects at conferences and for provincial and regional Paramedic Associations., Familiar with Microsoft Word, Excel, Teams, Sharepoint and more., Engaged as a Personal Disaster Assistant (PDA) with Canadian Red Cross, aiding families and individuals in small-scale disasters., Volunteered as an Emergency Response Team Disaster Management Volunteer with the Canadian Red Cross., Humane Society canine fostering.
Timeline
Project Manager
24/7 Occupational Emergency Medical Services
05.2024 - 05.2025
Manager of Paramedic Practice
Bayshore Northern Staffing
03.2024 - Current
Advanced Care Clinical Paramedic
Advanced Medical Solutions / Government of Nunavut
01.2022 - 03.2024
Manager and Critical Care CASEVAC Medic
Total Response Solutions Canada
11.2018 - 12.2020
Critical Care Flight Paramedic
Advanced Medical Solutions
11.2016 - 11.2018
Critical Care Flight Paramedic
Canadian Helicopters EMS / Ornge
01.2002 - 01.2016
Critical Care Paramedic Certification - Prehospital Medicine
Sunnybrook Flight Paramedic Academy
07.2001 - 01.2003
Advanced Care Paramedic Certification -
Michener Institute
Ambulance and Emergency Care Certificate - undefined
Social Work Student at Drug Treatment Court (Thunder Bay Indigenous Friendship Centre)Social Work Student at Drug Treatment Court (Thunder Bay Indigenous Friendship Centre)