Summary
Overview
Work History
Education
Languages
Certification
Timeline
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MARK H.T. LEE

Vancouver,BC

Summary

A seasoned professional with extensive experience in immigration services, I have served as both a Citizenship Officer at Immigration, Refugees and Citizenship Canada (IRCC) and a regulated Canadian immigration consultant since November 2018. I possess a proven track record of adeptly navigating intricate immigration processes and regulations. My expertise extends to building strong professional relationships and delivering exceptional client service to a diverse clientele, spanning from Asia to Europe. Proficient in interpreting and applying immigration laws and policies such as IRPA, IRPR, CUSMA, and various temporary public policies, I excel in providing tailored immigration solutions and guiding clients through citizenship and immigration procedures with precision and empathy.

Overview

1
1
Certification

Work History

Immigration Consultant

Caerus Immigration Consulting Ltd
2018 - Current
  • Efficiently handled over 100 diverse immigration cases, encompassing both temporary and permanent residence applications, including various programs such as Express Entry, Provincial Nominee Programs, Family Sponsorship, Start-up Business, and Labour Market Impact Assessments (LMIA).
  • Offered guidance on a broad spectrum of immigration matters to a varied clientele, ranging from individuals and families to corporate entities, resulting in a perfect 5-star rating for client satisfaction on Google Reviews.
  • Conducted thorough evaluations of client profiles to assess eligibility for different immigration programs, delivering strategic counsel to maximize success rates, achieving an approval rate of 99%.
  • Delivered training sessions on immigration laws and procedures to enhance the knowledge and proficiency of staff members, contributing to improved overall competence.
  • Implemented streamlined processes and protocols, resulting in a notable reduction of 20-30% in case processing time and heightened team productivity.

Income Tax Auditor

Canada Revenue Agency
2016 - 2017
  • Conducted over 50 comprehensive audits monthly, ensuring adherence to tax laws and regulations governing estates and trusts.
  • Achieved a 95% accuracy rate in audit assessments, minimizing errors and discrepancies in tax calculations.
  • Leveraged expertise in Canadian tax laws and regulations to effectively navigate intricate estate tax audits, ensuring precise reporting and compliance for taxpayers.
  • Collaborated closely with fellow auditors and legal departments within the CRA to guarantee equitable and uniform tax evaluations for all taxpayers.
  • Effectively conveyed audit discoveries and suggestions to taxpayers, offering direction on tax conformity concerns to aid in preventing future infractions.

Citizenship Officer

Immigration, Refugees and Citizenship Canada
2015 - 2016
  • Processed an average of 30 complex residency citizenship applications monthly, meeting and exceeding departmental targets consistently.
  • Performed more than 100 citizenship interviews and hearings, conducting meticulous assessments to ensure adherence to citizenship criteria, including testing knowledge and language proficiency, as well as evaluating eligibility for medical waivers.
  • Applied understanding of Canadian citizenship laws and policies to make informed judgments on intricate citizenship applications, guaranteeing equitable and uniform implementation of Canadian citizenship regulations.
  • Led training sessions for new team members to improve their grasp of citizenship policies and procedures. Additionally, served as interim supervisor, managing a team of 10 individuals.

Education

Certificate in Immigration: Laws, Policies, and Procedures -

University of British Columbia
Vancouver, BC
07.2018

BBA - Accounting And Finance

Simon Fraser University
Burnaby, BC
09.2009

Languages

English
Native/ Bilingual
Chinese (Cantonese)
Native/ Bilingual
Chinese (Mandarin)
Professional

Certification

  • Regulated Canadian Immigration Consultant - R531483 - 2018

Timeline

Immigration Consultant

Caerus Immigration Consulting Ltd
2018 - Current

Income Tax Auditor

Canada Revenue Agency
2016 - 2017

Citizenship Officer

Immigration, Refugees and Citizenship Canada
2015 - 2016

Certificate in Immigration: Laws, Policies, and Procedures -

University of British Columbia

BBA - Accounting And Finance

Simon Fraser University

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