Mark Hill
Niverville,MB
Summary
A driven salesperson looking to exceed customer needs and expectations, complete goals and tasks promptly and effectively, build reliable customer connections and relationships and cooperate effectively with team members to create a positive team environment and an exceedingly positive customer experience.
Overview
3
3
years of professional experience
Work History
Sales Associate
WM Dyck & Sons
Niverville, MB
01.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Provided guidance to customers in finding and obtaining necessary products that best suit their needs.
- Ensuring a positive customer experience.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to build rapport and loyalty.
- On personal time have been assigned with creating art for the company and making officially licensed designs for cooperating brands such as Makita.
Customer Service Representative
HUB Insurance
Niverville, MB
08.2023 - 10.2023
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Managed cash balancing and reports to ensure accuracy of all transactions and office operations
- Participated in training programs to enhance product knowledge and customer service skills.
Customer Service Cashier
Co/op / Country Snacks
Niverville, MB
06.2022 - 07.2023
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Managed cash balancing and preparing cash reports to ensure accurate store operations
Education
Crocus Plains Regional Secondary ( Grades 9-10 )
Brandon, MBHigh School Diploma -
Niverville High School ( Grades 11-12 )
Niverville, MB07.2023
Skills
- Exceptional customer service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Excellent people skills
- Relationship Building
- Listening Skills
Languages
English
Additional Information
Hobbies:
- Graphic Design
- Hockey
- Body Building
Timeline
Sales Associate
WM Dyck & Sons
01.2024 - Current
Customer Service Representative
HUB Insurance
08.2023 - 10.2023
Customer Service Cashier
Co/op / Country Snacks
06.2022 - 07.2023
Crocus Plains Regional Secondary ( Grades 9-10 )
High School Diploma -
Niverville High School ( Grades 11-12 )