Mark Halden
Bowen Island,BC
Summary
Most of my working life has been based in and around jobs that benefit the community and in particular, children. Much of this work was under the auspices of local councils, and the most recent, through a registered charity, where I had sole responsible for all of the day to day tasks.
Over that period I have developed a range of skills, intellectual, social and practical, that have allowed me to make a significant contribution, to the communities in which I have had the privilege to work.
Overview
39
39
years of professional experience
Work History
Senior Worker
The Shadwell Community Project
10.2009 - 05.2018
- Managing all aspects of a small charity. Finance, fundraising, all aspects of staffing including training, site and building maintainence, manage new building project, community relations, reporting to Trustees, and face to face work with children aged 6 to 18 years.
- Used problem-solving and issue-resolution skills to promptly and successfully address
- Evaluated employee performance through regular assessments, providing constructive feedback and guidance for improvement.
- Led successful project implementations, meeting deadlines while staying within budget constraints.
- Spearheaded company-wide initiatives aimed at boosting employee morale and improving overall workplace culture.
- Coordinated staff training programs to improve skillsets and enhance workplace efficiency.
- Mentored junior employees, fostering a supportive work environment and promoting professional growth.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Skilled at working independently and collaboratively in a team environment.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Cultivated interpersonal skills by building positive relationships with others.
Manager Play Services
Watford Borough Council
08.2001 - 05.2006
- Controlled resources and assets for department activities to comply with government regulations.
- Cultivated partnerships with external stakeholders extend network reach within the local government sector.
- Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.
- Accomplished multiple tasks within established timeframes.
- Leveraged data and analytics to make informed decisions .
- Developed a strong culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Established team priorities, maintained schedules and monitored performance.
- Defined clear targets and objectives and communicated to other team members.
- Developed detailed plans based on broad guidance and direction.
- Cultivated positive rapport with fellow employees to boost morale and promote employee retention.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Maximized performance by monitoring daily activities and mentoring team members.
- Championed diversity and inclusion efforts within the workplace, resulting in an inclusive environment that fostered creativity and innovation among employees from various backgrounds.
- Achieved departmental goals by developing and executing strategic plans.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Reduced waste and pursued revenue development strategies to keep department aligned with local government targets.
- Maintained professional, organized, and safe environment for employees and patrons.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Proven ability to learn quickly and adapt to new situations.
Adventure Playground Manager
Dacorum Borough Council
07.1995 - 08.2001
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
- Maintained professional, organized, and safe environment for employees and patrons.
- Developed detailed plans based on broad guidance and direction.
Self Employed Courier
Self Employed
09.1979 - 07.1995
- Excellent communication skills, both verbal and written.
- Delivered services to customer locations within specific timeframes.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
- Resolved problems, improved operations and provided exceptional service.
Education
Certified Teacher - Education
University of Hertfordshire Wall Hall Campus
Radlett UKSkills
- Mechanical Machinery repair Automotive, small machine including chain saw
- Electrical Household and machinery repairs
- Plumbing Household repairs
- Computing skills including microsoft suite, and ability to resolve some IT issues
- Significant experience of managing teams and working independently
- Extensive experience of working with the public, including adults and children with disabilities, both face to face and via phone/internet
Languages
English
Native or Bilingual
Motor car restoration
Ever since childhood I have had a passion for dismantling and rebuilding machinery. My Dad's car was always breaking down and it was this experience that directed me into restoring old cars, motorcycles, boats......well almost any piece of machinery.
My current projects include a 1978 MGB, a 1964 Triumph Spitfire, a 1981 Yamaha Midnight Special motor cycle, and a 2005 Bayliner Motor Boat.
Timeline
Senior Worker
The Shadwell Community Project
10.2009 - 05.2018
Manager Play Services
Watford Borough Council
08.2001 - 05.2006
Adventure Playground Manager
Dacorum Borough Council
07.1995 - 08.2001
Self Employed Courier
Self Employed
09.1979 - 07.1995
Certified Teacher - Education
University of Hertfordshire Wall Hall Campus
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