Mark Gonzalez
Modesto
Summary
Experienced with sales management, focusing on team leadership and customer relations. Utilizes strategic planning to drive sales growth and enhance client satisfaction. Track record of effective communication and problem-solving abilities to achieve consistent results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate/Manager
cen cal hobbies
Modesto, CA
10.2020 - Current
- Built and maintained strong relationships with customers, resulting in a high rate of repeat business and referrals
- Provided exceptional customer service, resolving inquiries and complaints promptly to ensure customer satisfaction
- Managed daily operations, including scheduling, inventory management, and customer service
Production Supervisor/Manager
Sciabica’s olive oil
Modesto, CA
05.2014 - 11.2020
- Oversaw production operations, ensuring efficient and timely completion of projects
- Monitored key performance indicators (KPIs) such as on-time delivery, product quality, and cost per unit to drive operational excellence
- Oversaw food production operations, ensuring adherence to quality standards and regulatory requirements
- Managed a team of XX food production workers, providing guidance, training, and performance evaluations
- Collaborated with cross-functional teams including procurement, quality control, and maintenance to optimize production processes
- Monitored inventory levels of raw materials and ingredients, coordinating with suppliers to ensure timely replenishment
- Maintained accurate records of production data including yields, downtime, and product specifications
- Ensured compliance with health and safety regulations by enforcing proper sanitation practices in the production area
- Conducted regular inspections to identify potential hazards or equipment malfunctions; promptly addressed any issues found
- Coordinated with maintenance department to schedule preventive maintenance tasks ensuring minimal disruption to operations
Education
Milling - Training program
UC Davis
Davis, CA01-2017
High school diploma or GED - undefined
High school diploma -
Turlock High School
Turlock, CA05-2017
Skills
- Heavy equipment operation
- Retail sales
- Basic math
- Communication skills
- Phone etiquette
- Sales
- Cash register
- Electrical wiring
- Productivity
- Mechanical troubleshooting
- Cash handling
- Customer service
- Management
- POS
- Mobile devices
- Food production
- Driving
- Assembly
- Stocking
- Customer engagement
- Salesforce proficiency
- Negotiation expertise
- Meeting management
- MIG welding
- Efficient production planning
- Production planning coordination
- Control panel wiring
- Electrical troubleshooting
- Motor controls
- High voltage systems
- Hardware troubleshooting
- Technical Equipment Troubleshooting
Certification
- Driver's License
- Forklfit certified
Languages
English
Timeline
Sales Associate/Manager
cen cal hobbies
10.2020 - Current
Production Supervisor/Manager
Sciabica’s olive oil
05.2014 - 11.2020
High school diploma or GED - undefined
Milling - Training program
UC Davis
High school diploma -
Turlock High School