Mark Giffin

Operate truck and trailer daily perform pre trip and post trip inspections.

Operate Eld logs

Book loads with brokers and direct customers

Invoice customers

Payroll and accounts payable

Operate shop doing all fabrication and sales

Mig welding

Tig welding

Cnc plasma table

Via Cad design

Sheet cam -cam software

Mach3 software

Teach and over see 3-5 employees

• Monitored competitor activity closely, adapting sales tactics accordingly to stay ahead of market trends and maintain a competitive edge.
• Conducted market research to identify emerging trends in the fleet industry and utilized this information to tailor sales approaches accordingly.
• Established long-lasting partnerships with vendors and suppliers that enhanced overall business operations.
• Achieved sales targets consistently by proactively seeking new clients and expanding the client base.

• Conducted regular staff training sessions focused on product knowledge and customer service techniques, resulting in improved employee performance.
• Collaborated with finance department to offer competitive loan packages tailored specifically towards used car buyers.
• Played a key role in resolving customer complaints, turning negative experiences into opportunities for repeat business.
• Improved sales performance by implementing effective marketing strategies and organizing promotional events.

Greeted walk in customers sell them car or truck

Take on test drive explain features and specs of car

Submit credit application to finance dept stay with sale till they drive away

Follow up on leads given by internet sales or repeat customers or referals

Create realationships

Help fellow team members close a sale if needed