Mark Gallego
Lodi
Summary
Technical support specialist skilled at troubleshooting and repair of office technology. Knowledge of technology, communication and sales. Graduate of Saint Mary's College of California. Highly focused, goal oriented, and organized.
Overview
4
4
years of professional experience
1
1
Certification
Work History
IT Support Specalist
City of Lodi-Internal Technology Support
06.2024 - Current
- Responsible for assisting city employees with a variety of technology related issues.
- Responsible hardware and software troubleshooting
- Knowledge of desktops, laptops, active directory, printers, and peripherals
- Responsible for working independently and within a team
Tech Sales Associate
Staples
07.2022 - Current
- Assists customers with the selection and purchase of computers, copiers, and other office devices
- Provide technology assistance, including computer repair and setup
- Training new employees
Deli Associate
Safeway
06.2021 - 08.2021
- Worked in a team environment to provide exceptional customer service
- Independently responsible for the management of multiple systems
Education
B.A. - Communications
Saint Mary’s College of California
Moraga, CA05.2022
Skills
- Experienced with multiple computer operating systems and software including but not limited too: Windows 10/11, Microsoft Office software, Microsoft azure, Google software, SPSS
- Experienced in hardware repair for laptops/desktops/printers/other office technologies
- Experienced in writing and interpersonal communication
Accomplishments
Police Security Clearance
Certification
CITI certified
Languages
English
Native or Bilingual
Timeline
IT Support Specalist
City of Lodi-Internal Technology Support
06.2024 - Current
Tech Sales Associate
Staples
07.2022 - Current
Deli Associate
Safeway
06.2021 - 08.2021
CITI certified
B.A. - Communications
Saint Mary’s College of California
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