Mark Fulgencio
Ajax,Canada
Summary
Diligent Administrative Assistant with background in Human Resources, focused on streamlining employee onboarding processes and managing benefits administration. Demonstrated success in fostering positive workplace culture and supporting recruitment efforts. Utilized conflict resolution and organizational skills to enhance team productivity.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Administrative Assistant (CSJ) – Employee Experience
Canadian Mental Health Association
05.2025 - Current
- Payroll & Finance Support: Assisted in biweekly payroll preparation and issuance, created payroll reports and performed financial reconciliation and filing, and Cross-checked discrepancies for yearly employee salary adjustments.
- Research & Reporting: Researched and prepared detailed reports on funding opportunities for hiring additional employees and prepared a report on the digitization of Employee Experience records.
- Web & Data Management: Organized and sorted Employee Experience records, and developed a spreadsheet for proper placement and storage, and prepared and spreadsheet for the EDIA-A non-indigenous and indigenous vendors and community partners. Created a webpage and process for Shadow Recruitment.
Legal Assistant
JCA Law Office Professional Corporation
04.2023 - 12.2024
- Legal Document Preparation: Drafted various legal documents, including POA, Affidavits, Statutory Declaration, and client agreements.
- Client Relationship Management: Conducted initial client intake, ensuring accurate documentation of client needs and maintaining confidentiality.
- Case Coordination: Prepared contracts and retainers, ensuring legal accuracy and compliance. Organized case files for court proceedings and document submissions.
- Administrative Operations: Managed office communication, including responding to client inquiries via phone and email.
- Recruitment Support: Designed job postings conducted initial resume screenings, and scheduled interviews to support office staffing needs.
- Office Management: Procured supplies and maintained an organized workspace to ensure smooth office operations.
- Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
Human Resource Administrative Assistant
Philippine Rice Research Institute
04.2019 - 08.2022
- Payroll and Benefits Administration: Processed employee payroll and benefits, tracked leave balances, and managed overtime pay and monetized leave requests.
- Employee Records Management: Maintained accurate employee records, attendance records, and confidential legal documents.
- Budget Monitoring: Oversee office and projects budgets, ensuring cost efficiency and alignment with organizational and office goals.
- Training and Development: Assisted in organizing and facilitating workshops and training programs to enhance employees’ skills.
- Policy Compliance: Monitored employee tardiness, undertime, and ensured adherence to workplace policies.
- Procurement and Inventory: Managed the procurement of office supplies and buffer stock.
- Document Management: Monitored and routed incoming and outgoing documents for proper handling and timely processing.
- Provided ongoing administrative support to the HR department by managing schedules, coordinating meetings, preparing documentation, and maintaining organized filing systems.
Education
Post-Graduate Certificate - Alternative Dispute Resolution
Humber College
01.2023
Bachelor of Science - Human Resource Management
Central Luzon State University
01.2018
Skills
- Legal Document Drafting
- Case File Organization
- Administrative Operations Management
- Mediation
- Dispute Resolution
- Interpersonal Conflict Resolution
- Restorative Practices
- Family Dispute Resolution
- Analytical Problem Solving
- Organizational Skills
- Multitasking
- Deadline Management
- Bilingual Communication
- Interpersonal Communication
- Written Communication
- MS Office Suite
- CCIM
- Adobe
- Citrix
- Canva
- SharePoint
- HRIS System
- Customer service
- Data entry
- Office administration
Certification
- Family Dispute Resolution Certificate, FDRIO, 11/01/22
- Restorative Practices Workshop, Peacebuilders International, 11/01/22
- Interpersonal Mediation Training, St. Stephen’s Community House, 09/01/22 - 10/31/22
Languages
English
Timeline
Administrative Assistant (CSJ) – Employee Experience
Canadian Mental Health Association
05.2025 - Current
Legal Assistant
JCA Law Office Professional Corporation
04.2023 - 12.2024
Human Resource Administrative Assistant
Philippine Rice Research Institute
04.2019 - 08.2022
Bachelor of Science - Human Resource Management
Central Luzon State University
Post-Graduate Certificate - Alternative Dispute Resolution
Humber College
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