Mark Fujioka
FOUNTAIN VALLEY,CA
Summary
Motivated Sales Assistant committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services needed.
Overview
27
27
years of professional experience
Work History
Sales Ass
Quest
03.2019 - Current
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Established rapport with customers using active listening and interpersonal skills.
- Increased sales by building strong customer relationships and providing excellent service.
- Built rapport with repeat customers, fostering long-term loyalty to brand.
- Executed visual merchandising strategies to attract customers and drive sales.
- Collaborated with team members to achieve a cohesive and efficient store environment.
- Fielded customer questions to share information about products, availability, and pricing.
- Assisted in buying
Tournament Coordinator / Golf Operationa
The Riviera Country Club
02.2005 - Current
- Handled all aspects of setting up Monday outside events and seeing they run smoothly. Which included pairings, handicaps, bag tags, cart signs, logos, signage and contests. Assist in the Cart Barn, Golf Shop, Bag Room & Driving Range when needed.
Inside Sales Representative
Superfeet Worldwide Inc.
06.2002 - 11.2017
- Developed strategic relationships with existing customers by learning preferences and managing regular communications.
- Set and achieved company defined sales goals.
- Met existing customers to review current services and expand sales opportunities.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Trained staff on existing and new products and selling points
- Attended trade shows and consumer expos
Manager
Peter Glenn Ski & Sport
10.1997 - 04.2002
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Assisted in buying products that were regional specific.
- Also handled shipping/receiving and warranty issues for 2 locations.
Education
No Degree - General Ed
Orange Coast College
Costa Mesa, CANo Degree - Communications / History
Azusa Pacific University
Azusa, CASkills
- Sales floor organization
- Retail Merchandising
- Speech Clarity
- Strong Communication and Interpersonal Skills
- Positive Customer Engagement
- POS Software
- Honest and Dependable
- Processing payments
- Item Ticketing and Pricing
- Store Organization
- Customer Assistance
- Visual Merchandising
- Reliable and Responsible
- Store Opening and Closing
- Sales expertise
- Merchandise Receiving and Handling
- Register Opening and Closing
- Point of sale operation
- Product Merchandising
- Inventory and Stocking
Timeline
Sales Ass
Quest
03.2019 - Current
Tournament Coordinator / Golf Operationa
The Riviera Country Club
02.2005 - Current
Inside Sales Representative
Superfeet Worldwide Inc.
06.2002 - 11.2017
Manager
Peter Glenn Ski & Sport
10.1997 - 04.2002
No Degree - General Ed
Orange Coast College
No Degree - Communications / History
Azusa Pacific University