Mark Franco
Glendale
Summary
Professional hospitality worker with strong track record in financial accuracy and guest relations. Efficiently managed nightly financial tasks and ensured seamless transitions between shifts. Valued for reliability, adaptability, and collaboration with team members to achieve consistent results.
Overview
4
4
years of professional experience
Work History
Night Auditor
Hotel Burbank
11.2023 - Current
- Complete the audit along with associated tasks (upload reports, Check arrivals and in house accounts, reconciliations/no shows etc)
- Front desk duties such as providing customer service, check-ins/check-outs, answering calls/emails
- Communicate and assist with incoming and outgoing shifts across different departments.
Sales Representative
Powered (Better Earth Solar)
02.2023 - 05.2023
- Schedule my day/map out routes.
- Pitched solar savings plan to clients whilst adapting to objections and needs.
- Informed and educated potential clients along with responding to client inquiries.
Sales Associate
DICK'S Sporting Goods
04.2022 - 12.2022
- Worked the Cash register, Offered warranties and credit cards to customers
- Answered customer phone calls along with other customer service related tasks
JCPenny
07.2021 - 04.2022
- Provided Customer Service on all 3 floors along with cashiering
- Assistance with special projects (rearranging fixtures, storing fixtures or products etc)
- Picking and packing, restock products/tend to go-backs and inventory
- Count cash in tills at closing and deliver to cash room
Education
No Degree - Real Estate
Allied Real Estate
12.2023
Diploma -
Glendale High School
Glendale, CA12.2021
Skills
- Proficient in Spanish
- Proficient in Google Drive
- Proficient in Microsoft Word
- Proficient in Excel
- Proficient in PowerPoint
- Proficient in Opera Cloud
Timeline
Night Auditor
Hotel Burbank
11.2023 - Current
Sales Representative
Powered (Better Earth Solar)
02.2023 - 05.2023
Sales Associate
DICK'S Sporting Goods
04.2022 - 12.2022
JCPenny
07.2021 - 04.2022
Diploma -
Glendale High School
No Degree - Real Estate
Allied Real Estate
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