Mark Eastham
Long Beach
Summary
Strategic and results-driven hospitality sales leader with 30+ years of progressive success driving revenue growth, market expansion, and high-performing sales teams for world-class brands including Marriott, Hilton, Westin, and Hyatt. Recognized for developing innovative sales strategies, strengthening key partnerships, and consistently exceeding multimillion-dollar revenue goals across diverse markets.
Experienced with client relationship management, contract negotiations, and market analysis. Utilizes strategic sales techniques to drive revenue growth and expand market share. Track record of adapting to market trends and customer needs to achieve sales targets.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
16
16
years of professional experience
Work History
Sales Contractor
Solution by Proxy/SSP Consulting/MCSQ Consulting
- Director of Sales – Senior Sales -
- Advised independent hotels on post-pandemic sales recovery, repositioning, and strategic planning.
- Supported business development, revenue optimization, and rebuilding of group/corporate pipelines.
Assistant Director of Sales
Marriott Suites
Anaheim, CA
01.2022 - 06.2025
- Lead team of three sales managers; oversee $6M rooms and $1.2M catering budgets.
- Rebuilt group and business travel segments post-COVID through targeted, strategic outreach.
- Increased ADR by 38% and expanded high-value corporate partnerships.
Senior Sales Manager
Westin Long Beach
Long Beach, CA
01.2017 - 01.2020
- Achieved Top Sales Ranking; contributed to National Top Producing Team.
- Expanded group sales in pharmaceutical/medical segments and deepened partnerships with city CVB.
National Account Director
Hotel Irvine
Irvine, CA
01.2015 - 01.2017
- Led national account strategy across the U.S. and Mexico supporting 4 Executive Meeting Managers.
- Exceeded quarterly revenue goals by 20–25% at Hotel Irvine; secured key corporate accounts including Chase Bank and State Farm.
Senior Sales Manager
MileNorth Hotel
Chicago, IL
01.2013 - 01.2015
- Drove corporate and association group sales for 200-room boutique property.
- Prospected financial, medical, and legal segments, consistently exceeding monthly room/F&B goals.
Group Sales Manager
Knickerbocker Hotel
Chicago, IL
01.2012 - 01.2013
- Expanded into insurance, legal, manufacturing, and energy portfolios.
- Served as Delphi Trainer and MAR Admin; supported multi-segment sales strategy.
Sales Manager
Hyatt Regency Schaumburg
Schaumburg, IL
01.2010 - 01.2012
- Managed group sales (10–425 rooms) and F&B for 30,000 sq. ft. meeting space.
- Exceeded $120K monthly room revenue goals; active in ISAE, SGMP, and MPI networks.
Senior Sales Manager
Hotel Maya
Long Beach, CA
01.2009 - 01.2010
- Boosted awareness and convention bookings via deep partnership with LBVCB.
- Grew Chicago and D.C. market sales from $47K to $325K in three months; ~$950K increase within nine months.
Skills
- Contributed strategic insights as board member for HSMAI OC Chapter
- Assisted teams in completing projects on schedule and within budget Supported project coordination efforts to enhance team collaboration Contributed to problem-solving initiatives to improve project outcomes
- Executed strategic initiatives to enhance organizational effectiveness
- Assisted teams in completing projects on schedule and within budget Supported project coordination efforts across multiple locations Contributed to effective communication among team members in Chicago and DC
- Assisted in the preparation of documents using Microsoft Office tools Supported team members in organizing data and creating presentations Contributed to the efficient management of office tasks through Microsoft Office applications
- Assisted teams in utilizing Salesforce for customer relationship management Supported data entry and maintenance to ensure accurate records Helped troubleshoot user issues to enhance system functionality
- Assisted in managing property management system operations to support daily hotel functions Collaborated with team members to troubleshoot system issues and enhance user experience Provided training to staff on system features and best practices
- Executed Delphi programming to develop robust software applications
- Assisted in organizing opera performances by coordinating schedules and managing logistics Supported team members in executing production tasks to ensure smooth operations Contributed to audience engagement efforts through effective communication and outreach
- Executed SAP system management to enhance operational efficiency
- Assisted teams in utilizing Google Workspace tools for collaboration and communication Supported project management efforts by organizing shared documents and calendars Facilitated training sessions to enhance team proficiency in Google Workspace applications
Websites
Accomplishments
- Mentor and develop emerging sales talent; build resilient teams that consistently exceed performance targets.
EARLIER CAREER HIGHLIGHTS
- National Sales Manager — Sheraton Gateway LAX (40% market growth; large F&B and contract oversight)
- Senior Sales Manager — Hilton Long Beach (major citywide booking expansion)
- National Association Sales Manager — Hilton Anaheim (Circle of Excellence; exceeded goals by 30%+)
Timeline
Assistant Director of Sales
Marriott Suites
01.2022 - 06.2025
Senior Sales Manager
Westin Long Beach
01.2017 - 01.2020
National Account Director
Hotel Irvine
01.2015 - 01.2017
Senior Sales Manager
MileNorth Hotel
01.2013 - 01.2015
Group Sales Manager
Knickerbocker Hotel
01.2012 - 01.2013
Sales Manager
Hyatt Regency Schaumburg
01.2010 - 01.2012
Senior Sales Manager
Hotel Maya
01.2009 - 01.2010
Sales Contractor
Solution by Proxy/SSP Consulting/MCSQ Consulting