Mark Dyer

• Supervised field operations teams to complete projects within established timelines.
• Monitored employee performance for compliance with regulations and policies.
• Investigated issues and developed effective solutions.
• Met with customers to resolve issues and build productive relationships.
• Trained workers in proper methods, equipment operation and safety procedures.

• Inspected completed work to verify quality standards and compliance with criteria.
• Trained new employees to learn new systems, apply best practices and comply with protocols and regulations.
• Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
• Checked equipment to determine if maintenance was required.
• Reviewed project details to specify correct materials and equipment for job sites.
• Oversaw daily operations at site, keeping team production moving at optimal pace.

• Delivered high level of service to all customers and effectively resolved issues.
• Worked closely with homeowners to ascertain specifics of project.
• Supervised additional subcontractors and craftsmen.
• Maintained overall safe work environment with employee training programs and enforcement of safety procedures.

• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Increased client and supplier satisfaction by solving complex issues with efficient resolutions.

-rebar detailing.

-rebar estimating.

-making sure jobs come in under budget.

-problem solving.

-project management throughout the full project.

• Handled issues with relative ease by implementing best practices and applying critical thinking skills to find best solutions.
• Reviewed project details to specify correct materials and equipment for job sites.
• Interacted with employees to demonstrate high standards and mitigate issues effectively.
• Established clear priorities and production quality standards.