Summary
Overview
Work History
Education
Skills
Gym, Outdoors, Sports, Reading,
Timeline
Generic

Mark Cosenzo

Summary

High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Manager position. Ready to help team achieve company goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

13
13
years of professional experience

Work History

Retail Store Manager

Rexall
04.2010 - Current
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Managed store organization, maintenance, and purchasing functions.
  • Completed routine store inventories.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Submitted orders for new inventory.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Recruited and retained top talent, with focus on completing timely performance evaluations, providing positive feedback, and rewarding superior performance.
  • Created employee schedules to align coverage with forecasted demands.
  • Established and optimized schedules to keep coverage and service in line with forecasted demands.
  • Established objectives to offer team members clear roadmap to help company achieve overall goals.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Rotated merchandise and displays to feature new products and promotions.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Approved regular payroll submissions for employees.
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Developed and implemented successful staff incentive programs to motivate employees.

Education

High School Diploma -

St Nicholas
Ottawa, ON
06.2012

Skills

  • Budget Administration
  • Effective Working Relationships
  • Guest Relations
  • Supplier Monitoring
  • Safety and Security Enforcement
  • Profit and Loss
  • Merchandising
  • Inventory Control
  • Accurate Money Handling
  • Retail Effectiveness
  • Shrinkage Control
  • Hiring Management
  • Team Meetings
  • Corrective Actions
  • Vendor Collaboration
  • Payroll Administration and Timekeeping
  • Problem-Solving Strengths
  • Cycle Count Audits
  • Performance Monitoring and Evaluation
  • Management Training
  • Desktops, Laptops and Mobile Devices
  • Scheduling Knowledge
  • Staff Relations
  • Sales Promotion
  • Inventory Tracking and Management
  • Safety Awareness
  • Stock Management
  • Customer Service
  • Cash Counting
  • Payment Processing
  • Manage Operations
  • Team-Building Exercises
  • Profit and Loss Control
  • Hiring and Onboarding
  • Staff Recruitment
  • Improve Performance
  • Incident Reporting
  • Strong Multitasking Skills

Gym, Outdoors, Sports, Reading,

-I Enjoy going to the gym 4-5 days a week. keeping an exercise routine is important to me for mental release, longevity, energy level up. Great to be around positive people, being in the gym community always making new connections. I like to challenge my body and mind to see how strong and far I can go. Gives me a drive to strive for more physically. Helping new gym members with training.


- Being in the outdoors is like being in a new adventure every time you go out hiking. Its inspiring to meet a challenging hike to meet at a destination that has an beautiful view, sense of accomplishment. Camping at Ontario parks, getting together with family and friends.


-I enjoy watching NFL and NHL. I Play volley ball, Basket-Ball in league on weekly basis.


-Enjoy reading, Mystery, Sci-Fi books

Timeline

Retail Store Manager

Rexall
04.2010 - Current

High School Diploma -

St Nicholas

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Mark Cosenzo