Mark Carreon

• **Coordinated critical logistical support** for the driver, including efficient GPS navigation, route adherence, and assisting with complex vehicle parking in dynamic environments.
• **Maintained constant communication with dispatch**, accurately relaying real-time updates on status, schedule adherence, and immediately reporting all incidents or non-compliance issues according to protocol.
• Managed safe pick-up and drop-off procedures for physically and developmentally disabled clients in a high-compliance, safety-first environment.
• Monitored and managed passenger behavior throughout transit, maintaining a secure and safe setting and preventing driver distraction.

Note: The company underwent unexpected lay-offs shortly after I began my role.

• Quickly mastered and implemented existing high-volume shipping protocols, ensuring 100% on-time order fulfillment for all outgoing inventory.
• Collaborated cross-functionally with the production team to analyze and streamline workflow, successfully identifying and resolving potential fulfillment bottlenecks.
• Utilized UPS ShipStation, FedEx Ship Manager, and Excel to manage, track, and document daily shipments and generate essential packing lists.
• Conducted initial analysis of production and shipping data to propose operational improvements and efficiency gains within the warehouse.

Collaborated with suppliers to ensure timely delivery of goods. • Efficiently processed orders, ensuring accurate fulfillment and customer satisfaction while effectively resolving discrepancies and communicating with suppliers and internal teams. • Managed inventory levels to minimize stock outs and optimize warehouse space

Performed live in various venues throughout the Greater Los Angeles area for 4 years with Salvaje. • Collaborated with bandmates to write, arrange, and perform original music. • Developed strong communication and interpersonal skills while interacting with bandmates, venue owners, promoters, and fans. • Managed all aspects of band operations, including scheduling rehearsals and performances, booking venues, promoting shows, and managing finances