Summary
Overview
Work History
Education
Skills
Timeline
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Mark Byberg

Timmins,ON

Summary

Highly-skilled Courier with over 25 years of experience in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Committed to exceeding employer and customer expectations through hard work, professionalism, and a positive attitude. Proven ability to interact well with team members and adapt to changing schedules and delivery routes.

Overview

28
28
years of professional experience

Work History

Courier

Purolator
Timmins, ON
08.1996 - Current
  • Held a temp Unit Manager position
  • Accurately inputted employee payroll
  • Managed and oversaw operational tasks to meet deadlines
  • Conducted performance evaluations and provided constructive feedback to employees
  • Answered customer inquiries regarding shipments and provided updates on package arrival.
  • Safely loaded items into delivery vehicle to minimize damage while in transit.
  • Performed walk-around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Reported suspected mechanical issues quickly to supervisor for remediation.
  • Worked in warehouse unloading and pre-loading trucks
  • Was lead hand(supervisor)of warehouse which entailed making sure freight was loaded and unloaded in timely manner
  • Handled and reviewed paperwork for dangerous goods
  • Followed company policies and procedures during shift.
  • Escalated issues to supervisor for immediate remediation.
  • Informed customers of discounts, special offers, and programs to enhance customer experience.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Inspected truck prior to delivery, checking for proper stowage of packages.
  • Developed strong interpersonal and communication skills from interacting professionally with dispatchers, upper management, and peers.
  • Developed a strong sense of the most efficient routes to avoid traffic and construction on local roads and highways.
  • Tracked delivery information, mileage and fuel use while on shift.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally and responding promptly to questions.
  • Greeted recipients, delivered packages and parcels and acquired proper signatures for all deliveries.
  • Drove safely at all times to avoid accidents and harm.
  • Communicated route progress, noting traffic and construction issues to avoid delays for critical deliveries.
  • Delivered packages to customer doorsteps and business offices.

Education

High School Diploma -

Timmins High And Vocational School
Timmins, ON
06.1992

Skills

  • Mileage and service logs
  • Package pickup and delivery
  • Returns pickup
  • Handheld scanning devices
  • Local routes
  • Excellent driving skills
  • Attention to confidentiality
  • GPS and route planning
  • Performance improvement
  • Sorting
  • Record Keeping
  • Route planning
  • Time management
  • Valid driver's license

Timeline

Courier

Purolator
08.1996 - Current

High School Diploma -

Timmins High And Vocational School

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Mark Byberg